Summer Internship - Marketing & Public Relations

SeaWorld•Orlando, FL

About The Position

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! The timeframe for this summer internship is: May 11, 2026 - August 7, 2026 What you get to do: As a Marketing & Public Relations Intern, you’ll take on a variety of responsibilities related to guest engagement within social media across all of our parks. This includes both public and private social media dialogue with guests, geared towards driving positive guest outcomes and engagements. Park tours with members of your leadership team Planned meeting sessions with members of your leadership team Day-to-day monitoring and engagement in digital conversations across owned and external social media channels, including Facebook, Instagram, Twitter, YouTube, and online review sites Respond to guests/followers in a timely manner and ultimately drive a positive recovery/sentiment within the community Monitor, track, and report on feedback, online reviews, and comments Build relationships with guests, annual pass holder communities, influencers and the community as a whole Support and collaborate with the social media strategy team to generate community insights which impact planning and execution of a monthly editorial calendar social marketing campaigns, events, and promotional initiatives Nurture a stronger sense of community and provide powerful consumer insights on our fans Maintain active dialogue with brand advocates, prospective guests, influencers and fans Extend visibility and grow credibility with guests by monitoring our platforms, engaging and delivering excellence in community management Report out on community KPIs while strategizing ways to scale our communities and connect with new guests Continually analyze and efforts and messaging specifics to drive robust community dialogue Keep up with current internet/ social trends, apps and technology Help to actively uncover social media efficiencies between cross-functional teams (Corporate / Park)

Requirements

Currently pursuing a college degree
Commit to working through the 2025 peak operating season (mid May– mid August)
Flexible availability (schedules include nights, weekends, and holidays).
Excellent human relations and communication skills
Established expertise in social media platforms including but not limited to Facebook, Instagram, Twitter, and YouTube.

Nice To Haves

Previous leadership or theme park experience is a plus
Experience with online review sites such as TripAdvisor, Yelp, Google, Glassdoor and Indeed a plus

Responsibilities

Guest engagement within social media across all of our parks.
Public and private social media dialogue with guests, geared towards driving positive guest outcomes and engagements.
Park tours with members of your leadership team
Planned meeting sessions with members of your leadership team
Day-to-day monitoring and engagement in digital conversations across owned and external social media channels, including Facebook, Instagram, Twitter, YouTube, and online review sites
Respond to guests/followers in a timely manner and ultimately drive a positive recovery/sentiment within the community
Monitor, track, and report on feedback, online reviews, and comments
Build relationships with guests, annual pass holder communities, influencers and the community as a whole
Support and collaborate with the social media strategy team to generate community insights which impact planning and execution of a monthly editorial calendar social marketing campaigns, events, and promotional initiatives
Nurture a stronger sense of community and provide powerful consumer insights on our fans
Maintain active dialogue with brand advocates, prospective guests, influencers and fans
Extend visibility and grow credibility with guests by monitoring our platforms, engaging and delivering excellence in community management
Report out on community KPIs while strategizing ways to scale our communities and connect with new guests
Continually analyze and efforts and messaging specifics to drive robust community dialogue
Keep up with current internet/ social trends, apps and technology
Help to actively uncover social media efficiencies between cross-functional teams (Corporate / Park)