Summer Internship - Guest Arrivals

SeaWorld • Orlando, FL

6d • Onsite

About The Position

SEASONAL POSITION At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! The timeframe for this summer internship is: May 11, 2026 - August 7, 2026 What you get to do: Help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. Get ready to help us show our best right when guests first show up! You will supervise, train, and counsel Ambassadors and perform the job duties you’re supervising in Guest Arrival areas such as: Parking Lot Ticketing Turnstiles Reservation Check-In Area Track labor, including daily scheduling and break management Oversee opening and closing procedures Maintain a clean and safe environment for all team members, guests, and animals Develop team members through training, feedback and coaching Ensure compliance with all relevant regulations and policies Create and maintain team rotation grid Respond to guest and team member needs Report project status to Supervisors and Managers Ensure strict adherence to all cash handling procedure Park tours with members of your leadership team Planned meeting sessions with members of your leadership team

Requirements

• Currently pursuing a college degree
• Commit to working through the 2025 peak operating season (mid May– mid August)
• Flexible availability (schedules include nights, weekends, and holidays).
• Excellent human relations and communication skills
• Valid state driver’s license
• Ability to complete CPR/AED training/certification
• Ability to be certified on all attractions
• Outstanding communication, public speaking, problem solving and interpersonal skills
• Ability to remain calm and professional during challenging situations
• Computer proficiency with MS Office
• Comfortable working outdoors, around water and at heights up to 350 ft.
• Previous cash handling experience and ability to work multiple selling systems
• Ability to train on and use protective gear

Nice To Haves

• Previous leadership or theme park experience is a plus

Responsibilities

• Help lead and inspire a team to deliver great guest experiences from the get-go.
• Model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with.
• Supervise, train, and counsel Ambassadors and perform the job duties you’re supervising in Guest Arrival areas such as: Parking Lot Ticketing Turnstiles Reservation Check-In Area
• Track labor, including daily scheduling and break management
• Oversee opening and closing procedures
• Maintain a clean and safe environment for all team members, guests, and animals
• Develop team members through training, feedback and coaching
• Ensure compliance with all relevant regulations and policies
• Create and maintain team rotation grid
• Respond to guest and team member needs
• Report project status to Supervisors and Managers
• Ensure strict adherence to all cash handling procedure
• Park tours with members of your leadership team
• Planned meeting sessions with members of your leadership team

Benefits

• Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed