Summer Internship - Guest Arrivals

SeaWorld•Orlando, FL

1d•Onsite

About The Position

SEASONAL POSITION Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, wed love to have you join our team! The timeframe for this summer internship is: May 11, 2026 - August 7, 202 What you get to do: Park tours with members of your leadership team Planned meeting sessions with members of your leadership team Daily Responsibilities: Help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. Get ready to help us show our best right when guests first show up! You will supervise, train, and counsel Ambassadors and perform the job duties you’re supervising in Guest Arrival areas such as: Parking Lot Ticketing Turnstiles Reservation Check-In Area Track labor, including daily scheduling and break management Oversee opening and closing procedures Maintain a clean and safe environment for all team members, guests, and animals Develop team members through training, feedback and coaching Ensure compliance with all relevant regulations and policies Create and maintain team rotation grid Respond to guest and team member needs Report project status to Supervisors and Managers Ensure strict adherence to all cash handling procedure What it takes to succeed: Must be currently pursuing a college degree Commit to working through the 2026 peak operating season (mid May– mid August) Flexible availability (schedules include nights, weekend and holidays). Must be able to work on Tuesday's. Excellent human relations and communication skills Previous leadership or theme park experience is a plus At least 18 years old Valid state driver’s license Ability to be certified on all attractions Ability to remain calm and professional during challenging situations Computer proficiency with MS Office Comfortable working outdoors, around water and at heights up to 350 ft. Previous cash handling experience and ability to work multiple selling systems Ability to train on and use protective gear The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.

Requirements

Must be currently pursuing a college degree
Commit to working through the 2026 peak operating season (mid May– mid August)
Flexible availability (schedules include nights, weekend and holidays).
Must be able to work on Tuesday's.
Excellent human relations and communication skills
At least 18 years old
Valid state driver’s license
Ability to be certified on all attractions
Ability to remain calm and professional during challenging situations
Computer proficiency with MS Office
Comfortable working outdoors, around water and at heights up to 350 ft.
Previous cash handling experience and ability to work multiple selling systems
Ability to train on and use protective gear

Nice To Haves

Previous leadership or theme park experience is a plus

Responsibilities

Help lead and inspire a team to deliver great guest experiences from the get-go.
Model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with.
Supervise, train, and counsel Ambassadors and perform the job duties you’re supervising in Guest Arrival areas such as: Parking Lot Ticketing Turnstiles Reservation Check-In Area
Track labor, including daily scheduling and break management
Oversee opening and closing procedures
Maintain a clean and safe environment for all team members, guests, and animals
Develop team members through training, feedback and coaching
Ensure compliance with all relevant regulations and policies
Create and maintain team rotation grid
Respond to guest and team member needs
Report project status to Supervisors and Managers
Ensure strict adherence to all cash handling procedure