Summer Intern - User Experience (UX)

Allegion•Golden, CO

2d•Hybrid

About The Position

At Allegion, we help keep people safe and secure. We specialize in security around the doorway and beyond. Allegion is proud to be recognized with the Gallup Exceptional Workplace Award for the third consecutive year. The User Experience (UX) team is offering a UX Internship, providing hands-on experience collaborating with GSS software product teams. As a UX Intern, you will work closely with product managers, software developers, designers, researchers, customer support and success teams, and marketers to assist in researching, designing, and delivering software solutions. You'll be part of a supportive, quality-driven software services organization that values psychological safety, collaboration, accountability, inclusion, and continuous learning. We're looking for interns who are eager to grow, have some experience or coursework in Agile environments, and are passionate about user-centered design and research. We seek motivated communicators who understand that building great software is a team effort. This role offers the benefits of our dynamic hybrid work model—combining in-person collaboration for meaningful moments with the flexibility of remote work. Since hybrid arrangements can vary based on the needs of the individual, team and business, your talent acquisition partner will provide specific hybrid details about this role. We are committed to fostering a healthy work-life balance and building meaningful connections, ensuring you have the tools, resources, and support needed to excel in any environment. Together, we’ll unlock your potential and create a lasting impact.

Requirements

Currently pursuing a Bachelor’s or Master’s degree in Interaction Design, Human-Computer Interaction, Computer Science, Computer Engineering or a related field.
Strong written and verbal communication skills to help build empathy for users and clearly share research findings.
Familiarity with iterative design processes and basic design deliverables such as user flows, wireframes, and prototypes; portfolio or coursework examples preferred.
Some experience or coursework in conducting user research and usability testing.
Ability to analyze research data and identify actionable insights.
Basic understanding of information architecture and web accessibility principles.
Comfort with design and collaboration tools such as Figma, Mural, Teams, or Slack.
A proactive, self-starting attitude with the ability to manage your workload and collaborate effectively.
Qualified candidates must be legally authorized to be employed in the United States.
The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

Nice To Haves

Availability to work during East Coast business hours.

Responsibilities

Work with the GSS UX Design and Research team to help conceptualize and develop solutions to user problems.
Support the creation of design deliverables and documentation to help gather feedback on design solutions from internal stakeholders and users.
Collaborate with development teams to understand concept feasibility and support design hand-offs.
Collaborate with the design ops team to help define, document, and evolve, reasonable UI components that support designed-to-code workflow using tools like Figma, Claude, and GitHub.
Assist in preparing and executing research activities such as interviews, usability testing, heuristic evaluations, and card sorting.
Join weekly design and research review meetings to share work and receive feedback.
Engage with designers, researchers, and customer success teams to stay informed on user needs.
Attend bimonthly User Experience team demos to learn and contribute.
Gain hands-on experience with new tools, modern technologies, AI tooling & coding agents, and systems thinking to contribute to real-world projects, rapidly prototype, and share insights with teammates.
Demonstrate initiative and a willingness to take thoughtful risks.