Summer Intern - Platform Consulting & Support

Ingram Micro • Buffalo, NY

4d • Hybrid

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! Ingram Micro is seeking a Platform Consulting and Support Intern to join us in June for our 10-week PAID Summer Internship Program! We are looking for college and university students who are ready to expand their skills and apply them to meaningful work with a global organization. Location: This position is based in our Buffalo, NY office with the opportunity for a hybrid schedule that includes required in-office days . Program details: We have internships available across our various departments and locations throughout the U.S. Unless otherwise noted , all internships are on a hybrid format at the designated office listed in the job description, and are 40 hours per week, Monday through Friday. Our program includes cohort activities such as learning & development trainings , executive speaker sessions, and other networking opportunities . Important dates: March : Applications Open (some postings may close early due to applicant volume) March – April : Recruiters and hiring managers will review applications and reach out to candidates on a rolling basis. Timing of outreach for each internship position may vary , and some may start interviews sooner than others, but candidates may expect to hear by end of April if they are selected for an interview. June 1 st – August 7 th : First cohort start & end date June 1 5 th – August 2 1 st : Second cohort start & end date Your role: This intern will be a day-to-day “inside” support person for our Platform Success Consultants (PSCs) . The goal of the intern will be to increase PSC leverage. Potential activities include:

Requirements

• Actively enrolled in an accredited college/university program, or recently graduated (within the last semester or quarter) from an accredited college/university program. Juniors or seniors are preferred.
• Efficient in excel and ab le to work with and interpret large data sets.
• Interest in tech platforms, APIs, automation, etc
• Strategic, interested in digital transformation, platform ecosystems
• Operations minded
• Communication skills – clearly summarize data and findings, strong written and presentation
• Attention to detail, organized, and proactive

Responsibilities

• Customer digital adoption analysis - supports PSCs by analyzing customer platform usage data to ID opportunities
• Opportunity ID and prioritization - help the team proactively identify accounts where intervention could drive measurable value
• Integration and API pipeline support – assist in maintaining visibility into the team’s integration pipeline
• Customer preparation and research - help PSCs prepare for customer engagements
• Performance and reporting tracking – help monitor progress against key team objectives
• Process/Playbook development – support the team in capturing and organizing repeatable best practices.

Benefits

• U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed