400000-919:Summer Intern, Enterprise Program Management Office (EPMO)

District of Columbia Water and Sewer Authority • Washington, WA

5d • Onsite

About The Position

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. The Summer Intern, Enterprise Program Management Office (EPMO) will support the team in Business Process Management (BPM) and Business Process Improvement (BPI) initiatives. The intern will analyze existing workflows, identify improvement opportunities, and contribute to process enhancements within the organization.

Requirements

• Understanding of strategy, strategic planning, and management concepts.
• Must be currently enrolled fulltime in an undergraduate or graduate program
• Must have at least 30 credit hours complete
• Must have a minimum 3.0 grade point average
• Proficiency in MS Office Suite (Excel, PowerPoint), data visualization tools (e.g., Power BI, Tableau), MS Teams, and SharePoint.
• Strong documentation skills for creating reports, presentations, and communications.
• Team collaboration skills, including working with cross-functional teams.

Nice To Haves

• Experience in analyzing business processes or data-driven decision-making.
• Familiarity with strategy development, particularly in operations.
• Preferred majors: Business Administration, Statistics, Mathematics, Data Science, Engineering
• Experience with business process mapping or BPM software
• Familiarity with Business Process Improvement (BPI) methodologies

Responsibilities

• Develop an understanding of BPM and BPI methodologies and tools while improving professional communication skills.
• Conduct process mapping, identify inefficiencies, collaborate with stakeholders, and document workflows.
• Prepare detailed process maps, a report identifying inefficiencies, and a PowerPoint presentation outlining actionable recommendations.
• Performance of assignments under the direct supervision of a department lead
• Performance of other work-related duties as needed

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees