Provides administrative support and general assistance services for an assigned department. Duties include, but are not limited to: preparing, typing and filing correspondence, reports and other documents; answering the telephone; greeting visitors; assisting departmental personnel; making photocopies; and providing mail services. Works under direct supervision and follows standardized procedures along with verbal and written instructions to accomplish assigned tasks. These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Performs receptionist, general administrative and clerical duties. Opens, sorts, prepares and distributes incoming and outgoing e-mail. Staff the office during shift unless otherwise directed; substitutes for co-workers in temporary absence. Handles routine requests for information, records and other resources directly, communicating administrative details to supervisor; provides clerical support for the division. Receives, reviews, routes and/or processes various forms, requests and reports, files, records and documents from the public and/or other departments. Researches and locates records using computer system or manually; resolves problems in searching and recovering lost, missing and/or any other particular report or file. Attends meetings, and training sessions; reviews policy and procedures as required to remain knowledgeable of departmental and program operations. Follows standardized procedures, verbal and written instructions to accomplish assigned tasks.
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Career Level
Entry Level
Education Level
No Education Listed