Summer 2027 Intern - Special Investigations Unit
About The Position
West Bend is seeking a Summer 2027 Intern for its Special Investigations Unit (SIU). This is an in-office role located in West Bend, WI. The intern will conduct investigative and intelligence research into suspected insurance fraud across various lines of business. This role involves collaborating with SIU staff, internal stakeholders, and external partners to evaluate suspicious insurance transactions, identify red flags, gather facts, collect evidence, support fraud detection programs, and communicate findings. West Bend is recognized as a Milwaukee Journal Sentinel Top Workplace and offers an award-winning internship program focused on mentorship, education, leadership development, and professional growth.
Requirements
- Basic Knowledge or personal computers
- Basic data research and intelligence gathering investigative skills, including evidence gathering, and demonstrated ability to follow directions in the investigative research processes.
- Interpersonal Skills
- Oral and written communication skills
- Ability to proficiently use computers and software for data entry, digital tools for research
Nice To Haves
- Pursuing a degree in criminal justice or business preferred or equivalent experience.
Responsibilities
- Support fraud detection and investigation by identifying red flags, gathering facts, and documenting evidence in compliance with company policy and legal requirements.
- Learn and follow established procedures related to state fraud statutes, privacy laws, and FCRA/DPPA considerations under the guidance of SIU staff.
- Learn and apply SIU policies, referral guidelines, and escalation procedures in assigned work.
- Follow approved protocols for database access, information collection, and confidentiality.
- Properly use internal and external databases (e.g., claims history, ISO/Verisk, NICB, public records, social media, and proprietary databases and collection tools).
- Assist with maintaining investigative documentation and supporting information requests as directed.
- Develop progressive skillset to effectively translate analytical findings into actionable intelligence for SIU investigations.
- Assist law enforcement or regulatory referrals by validating data accuracy and completeness.
- Use authorized research methodologies and ensure proper interpretation of data results.
- Ensure consistency, objectivity, and completeness in case documentation.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
