Summer 2026 Retail Management Internship-Boulevard at Box Hill

Knitwell Group•Abingdon, MD

1d•Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women, empowering them to find authentic self-expression. The company supports its employees with opportunities and benefits. The Retail Management Intern Program offers a best-in-class retail leadership experience for juniors, seniors, and recent graduates interested in a retail career. Interns will gain challenging hands-on experience in retail leadership through functional area touch points, developmental classes, and executive exposure. They can expect to learn about communication, client experience, human resources, store operations, loss prevention, merchandising, and more. Interns are expected to work approximately 20-25 hours per week with a flexible work schedule, including nights, weekends, and holidays, and regular work attendance is necessary. Interested applicants must possess a client-first mentality, be a collaborative team player, and be results-oriented.

Requirements

Must be a current college junior, senior or recent college graduate
Client Service: Ensure that the client remains the top priority while balancing required tasks and overall store operations
Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain guidelines
Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Capture accurate information for all transactions including signatures, addresses, and original receipt data
Communication: Communicate effectively with Clients, Members of Management, Business Partners, and Store Associates
Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office

Responsibilities

Work in fashion and develop your leadership skills by working alongside our top store leaders as an Acting Sales Lead (key holder)
Motivate associates to anticipate the clients' needs and exceed her expectations
Drive results while monitoring key metrics and identify business trends and opportunities
Utilize available tools and resources to ensure an efficient, client-focused environment: problem solving and resolution
Gain experience in merchandising through planning, executing, and adjusting visual directives to support business priorities
Partner with store leaders to create a great place to work and shop
Develop skills in recruiting, selection, and training of hourly associates
Support the business strategy & adjust to effectively reach goals
Drive revenue by proactively managing the client experience as Manager On Duty – Assume the MOD role when Store Manager/Assistant Store Manager is not on the floor
Drive sales volume & anticipate clients’ needs while communicating store metrics & individual performance to motivate associates
Coach Associates “in the moment” on client interactions & performance to maximize productivity & capture client opportunities
Possess keys to the store, perform opening and closing procedures in the absence of management (e.g., opening/closing registers, opening checklists, bank deposits, filling in, recovery, cleaning, retrieve/send email, accepts/receives shipment
Utilize reports to make effective merchandising decisions & style the store in Division standards
Leverage tools, assess and take action to drive operational excellence through Standard Operating Procedures (SOP’s)
Complete daily tasks to ensure store runs smoothly and meets all standards and guidelines
Report to work as scheduled; record time worked accurately by using the Time and Attendance system; remain flexible to the needs of the business
Embrace fashion, understand current market trends and show ability to articulate them using Ann Taylor/LOFT interpretations in every client interaction. Represent the brand by adhering to the dress code guidelines
Treat others fairly and with respect. Foster an inclusive, diverse, and safe culture