Suites Supervisor, Lambeau Field

Delaware North•Green Bay, WI

9d•Onsite

About The Position

Delaware North Sportservice is hiring seasonal part-time Suites Supervisors to join our team at Lambeau Field in Green Bay, Wisconsin. As a Suites Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Requirements

Must be at least 18 years old.
Minimum of 6 months to 1 year of service experience in a hotel, full-service restaurant, catering facility or club environment required.
Supervisors are required to obtain an alcohol operator’s license from the City of Green Bay within 60 days of their hire date.
Ability to complete required pre-employment sanitation and alcohol service training.
Basic math skills; ability to accurately account for inventory.

Nice To Haves

previous supervisory experience preferred.

Responsibilities

Pre-event distribution of suite attendant paperwork, and perform initial suite walk through to check for any maintenance issues.
Trains and supervises suite attendants and runners for assigned section(s); observes and documents job performance.
Ensures suite attendants and runners properly prepare luxury suites for guests.
Assist in suite set-up, may include getting tables, chafers, ice, locking or unlocking of fridges/cabinets as directed.
Ensures all food presentation and displays meet company standards and ensures food and beverage orders arrive timely.
Ensures responsible alcohol service and reports any violations.
Assisting all departments located in your area, troubleshooting issues and rectifying them.
Maintains high standards of friendly guest service by circulating in assigned sections; greets all guests.
By being visible in hallway, making yourself accessible to help guests; answer guest questions regarding food preparation or ingredients, service, or billing, resolves guest complaints, with assistance of the department manager.
Ensures that all workstations, pantries and storerooms remain clean and sufficiently stocked; ensures replacement stock is ordered.
Ensures all sanitation practices are used and Department of Health guidelines are followed, reports safety hazards and repairs items.
Completes closing duties according to company procedures, locking up suites for the night, completing required closing paperwork.