Suitability Principal - VUL & Group Plans

MassMutual•Springfield, MA

2d•Hybrid

About The Position

The Suitability Principal (VUL & Group Plans) will conduct back-office review and firm-acceptance of as well as suitability reviews for accounts clearing through National Financial Services (NFS). This role requires accountability, agility, a dedication to inclusivity, strong business acumen, and courage. Strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness are also highly valued. This position is part of the MMLIS Special Product New Business Team, which supports variable life and group retirement plan reviews and may support the review of other new business investment classes. The team provides collaborative new business reviews to Financial Advisors, focusing on best-in-class service for sophisticated Advisors providing a holistic suite of wealth management products and solutions.

Requirements

FINRA Series 7 & 24 required at time of application.
2+ years MMLIS Experience or 3+ years' experience within the brokerage/advisory space.
High School Diploma or equivalent.

Nice To Haves

3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space.
2+ years experience with variable universal life and group retirement plans.
2+ year experience with Microsoft Excel and performing pivot tables.
Ability to work in a fast paced, ever changing environment.
High degree of ownership and sense of urgency.
College degree preferred with a concentration in business or finance.
Superior customer service skills.
Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style.
High aptitude for effective problem resolution.
Strong organizational and time management skills are essential.
Passion for embracing business process improvement opportunities.
Must be able to think independently and tactfully challenge the opinions of others.

Responsibilities

Conduct back-office review and firm-acceptance of new and existing submissions related to Brokerage, Direct and Third-Party Advisory accounts.
Review trading activity of registered representatives through supervisory control procedures and application of firm policies and procedures.
Become a subject matter expert for all referenced lines of Inforce Business, including a solid understanding of platforms and systems.
Determine root cause of issues, provide solutions, and resolve matters independently.
Implement and manage operational and supervisory procedures for the firm.
Effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors.
Perform specialized regulatory review of securities such as Options trading and Municipal Securities.
Engage in complex problem resolution requiring higher-level critical thinking.
Consult with registered representatives, Agency Supervisory Officers, and Regional Supervisory Directors, providing guidance on suitability concerns and guidelines.
Consistently identify and report to management on trending and risk mitigation measures.