SuccessFactors Advisor

Western Midstream•The Woodlands, TX

2d•Hybrid

About The Position

We are seeking a highly experienced and solutions-oriented SuccessFactors Advisor for functional support and optimization of SAP SuccessFactors across a wide range of modules. This role serves as a key liaison between HR, the Business, and IT requiring a unique blend of technical acumen and business insight to drive system improvements, troubleshoot issues, test updates, and deliver high-quality user experiences. The ideal candidate will have hands-on experience with multiple SuccessFactors modules, including Employee Central, Employee Central Payroll, Recruiting, Onboarding, Goals, Performance Management, Compensation Planning, Talent Review, Succession Planning, Development, and Reporting.

Requirements

8 or more years relevant experience
Strong technical understanding of SuccessFactors configuration, security roles, workflows, and data structures.
Skilled in gathering and analyzing business requirements and converting them into system specifications.
Proficient in report building and data validation using SuccessFactors reporting tools.
Excellent troubleshooting and analytical skills with attention to detail.
Strong communication and interpersonal skills with the ability to collaborate across HR, IT, various Business groups and vendors.

Nice To Haves

SAP SuccessFactors certifications in one or more modules (e.g., Employee Central, Employee Central Payroll, Recruiting, Performance & Goals, Compensation).
Experience with external reporting tools such as Microsoft Excel, Power BI, Spotfire, etc. preferred

Responsibilities

Act as a subject matter expert (SME) and system administrator for SAP SuccessFactors across multiple modules.
Partner with HR leaders and IT to define business requirements and translate them into functional system solutions.
Configure and optimize SuccessFactors modules, ensuring alignment with organizational goals and HR processes.
Lead troubleshooting efforts for system issues to identify root causes and implement fixes serving as Tier 1 support for all things SuccessFactors.
Advanced experience with Microsoft Excel and highly proficient with vLookups and Pivot Tables.
Perform data loads to positions and employee records for reorganizations or job/pay structure changes needed by the business
Perform and coordinate system testing, including regression, UAT, and release-related validations for new features and enhancements.
Collaborate with IT, other business groups as well as external vendors to manage integrations with other platforms (e.g., Employee Central Payroll, WorkForce System (WFS), S4, Fieldglass, BenefitFocus, Fidelity and ADP).
Ensure data accuracy, governance, and compliance through audits, reporting, and best practices.
Develop and maintain system documentation and support materials for end users.
Design (or work with an external consultant to design) and deliver custom reports, dashboards, and analytics to support HR initiatives and business decision-making.
Experience with external reporting tools such as Microsoft Excel, Power BI, Spotfire, etc. preferred
Contribute to HR and cross-functional projects serving as a SME for HR technology and data
Stay informed of SAP SuccessFactors roadmap updates and make recommendations for process improvements or new functionalities.