Principal Technical Product Owner, SuccessFactors

bostonscientific•Marlborough, MA

2d•$106,800 - $202,900•Hybrid

About The Position

The Principal Technical Product Owner of SuccessFactors is responsible for managing and prioritizing the product feature backlog and development for Employee Central. They work closely with the HR Technology team to develop detailed requirements, ensuring a clear understanding. This includes assessing the value of stories, epics, and themes to align with the overall product strategy. The role actively addresses roadblocks to ensure the successful completion of release and sprint goals. Furthermore, they take a leadership role in product-release plans, setting expectations for the delivery of new functionalities. As product ambassadors, they share knowledge internally and externally, answering questions related to the product. The individual presents updates on COE calls and maintains a clear intake process to monitor requests and issues. Effective communication with internal and external customers, including clear timelines and expectations, is a key aspect of this role. This role is also responsible for managing SuccessFactors securities, which involves designing, implementing, and managing access controls (roles, permissions) within the SuccessFactors HCM platform. Ensuring data privacy (GDPR, SOX), conducting audits, troubleshooting issues, and aligning security with HR/IT strategies for sensitive employee data. At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our Marlborough, MA or Arden Hills, MN office at least three days per week.

Requirements

Bachelor’s degree in Human Resources, Information Systems, or related field
5+ years experience in product development and/or project management
In-depth knowledge of agile process and principles
Advanced SuccessFactors knowledge

Nice To Haves

Scrum methodologies
Understanding of business value around feature/functions
Outstanding communication, presentation, and stakeholder management skills
Sharp analytical and problem-solving skills
Able to effectively manage conflicting stakeholder needs
Experience in HCM security models, permissions, and personas.

Responsibilities

Systemic efficiencies and delivery of HCM functionality
Plan and prioritize product feature backlog and development for Employee Central
Develop detailed requirements and ensure they’re clearly understood by the Technology team
Assess value and prioritize stories, epics, and themes to ensure work aligns with product strategy
Actively mitigate roadblocks impacting successful team completion of release/sprint goals
Lead the product-release plans and set expectations for delivery of new functionalities
Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product
Present updates on COE calls
Develop and maintain clear intake process to monitor requests and issues
Receive Business requests from employee data leads via intake process
High-level overview of items for SFGB
Communicate with internal and external customers with timelines and expectations
Strategic Road mapping
Define and manage long-term technical roadmaps (often 1–3 years) that align with enterprise architecture and business goals.
Prioritize items as they are presented, taking into account the effort, business necessity, and impact on employee experience
Management of security and compliance requirements
Create, assign, and maintain roles, profiles, and permission groups
Protect sensitive employee data (PII, health info) and ensure adherence to regulations (GDPR, SOX, IC)
Conduct security audits, investigate events, and enforce strong security measures based on findings
Handle security incidents, provide escalations, and manage communication
Manage security aspects of system upgrades, patches, and user administration
Partner with HR Technology and IT to define security requirements and best practices.