About The Position
Enabling safe and rewarding digital lives for genuine people, everywhere. GBG makes it their mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Their technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience, the team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. GBG is a leader in identity and location intelligence, helping businesses verify who their customers are and where they live with confidence. Their solutions empower genuine people to access digital opportunities securely, while helping organisations reduce fraud and build trust. GBG operates globally, with a strong presence across APAC. In China, they partner with organisations across financial services, e-commerce, travel and the public sector to support secure onboarding, compliance and safer digital interactions.
Requirements
- Proven track record in business development and account management
- Experience in data-focused software solutions, ideally location intelligence and identity
- Strong sales methodology and pipeline management skills
- Excellent communication, negotiation, and relationship-building abilities
- Sector experience in ecommerce marketplaces, financial services
- Technical proficiency with CRM and analytics tool
- Great communication and presentation skills
Responsibilities
- Own the day-to-day management of a portfolio of China-based customers, acting as the primary point of contact and trusted advisor.
- Run regular account check-ins and service reviews (usage, outcomes, value delivered), agreeing actions to drive adoption and customer satisfaction.
- Manage the renewal lifecycle end-to-end: confirm contract timelines, identify risks early, align stakeholders, and secure on-time renewals.
- Identify and execute growth opportunities within existing accounts (upsell/cross-sell/expanded use cases), building and progressing account plans.
- Coordinate internal teams (Sales, Product, Support, Delivery) to resolve issues, manage escalations, and ensure commitments are met.
- Maintain accurate account health, forecasts, and renewal/growth pipeline in CRM, providing clear reporting and next-step plan.
- Support new business activity, potentially managing a pipeline of deals independently.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
