About The Position

The Success Coach works under the direction of the Director/Lead Success Coach and is primarily responsible for engaging and assessing youth participating in the YOUTH FORCE Program, developing goals, and creating extended learning plans. The position supports youth and families through case coordination, referrals, documentation, prevention and education activities, and youth and family programming. The role works with culturally diverse students, families, staff, community agencies, and service providers. It may include direct supervision of interns and volunteers and assistance with onsite operations. The employee must follow confidentiality and child abuse and neglect reporting requirements, help maintain required staff-to-child ratios, and assist the Site Supervisor as directed. The position primarily works in an office environment in the mornings, with daily visits to designated school sites. Travel is by automobile, with exposure to changing weather conditions. A Level II fingerprint background screening and a drug test are conditions of employment.

Requirements

  • Bachelor's degree from a four-year college or university, with a major in social work or a related field.
  • Minimum of 1–2 years of experience working with adolescents in an educational, criminal justice, or human services setting.
  • Excellent written and verbal communication skills.
  • Ability to write reports and business correspondence.
  • Ability to speak effectively before individuals, public groups, and organization employees.
  • Experience coordinating youth development and youth enrichment programs.
  • Effective organizational, time-management, and interpersonal skills.
  • Ability to develop and maintain open communication between home and school.
  • Knowledge of school/community relationships and community problems, interests, and concerns.
  • Strong organizational and leadership ability.
  • Knowledge of Microsoft Office Word and Excel.
  • Ability to work with community groups, organizations, district staff, consultants, students, and parents.
  • Maintain certifications required by the CSC funding agency, the State of Florida, or the YMCA of South Florida.
  • Satisfactorily clear a Level II fingerprint background screening.
  • Successfully complete a drug test; medical marijuana cards are not accepted as an exemption.

Nice To Haves

  • Professional training in child abuse is preferred.
  • Outgoing personality and enjoyment of speaking to people.
  • Innate desire to provide excellent customer service.

Responsibilities

  • Conduct complete student intake and registration.
  • Coordinate cases and information sharing with agencies and service providers.
  • Refer youth and families to appropriate community or counseling agencies for social and educational needs.
  • Maintain case records and assist with appropriate documentation.
  • Assist with prevention and education curriculum development and presentations.
  • Assist with onsite operations as directed.
  • Coordinate, prepare, and maintain required charting and documentation in a timely and thorough manner.
  • Adhere to confidentiality requirements and standards.
  • Plan, initiate, and monitor innovative programs for youth and their families.
  • Work with culturally diverse students, families, and staff.
  • May provide direct supervision to interns and volunteers.
  • Follow legally mandated child abuse, neglect, and abandonment reporting requirements and YMCA internal reporting procedures.
  • Help ensure proper staff-to-child ratios are maintained and report discrepancies to the Site Supervisor or Program Manager.
  • Assist the Site Supervisor in other appropriate ways as directed.
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