Success Coach – Family Economic Security Program (FESP)

Connecticut State Community College•New Haven, CT
•Onsite

About The Position

The Success Coach, Family Economic Security Program (FESP), supports student persistence, completion, and long-term economic mobility by helping students identify and address financial and resource-related barriers to educational success. The position provides financial wellness and capability education; assists students with benefits, scholarships, financial aid-related resource navigation, and basic-needs supports; and connects students with appropriate campus and community resources.

Requirements

  • Bachelor’s degree in counseling, education, psychology, social work, human services, student affairs, or related field together with one (1) or more years of related experience in student coaching, advising, case management, counseling, or student support services; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.
  • Demonstrated ability to work effectively with diverse and underserved student populations
  • Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
  • Excellent interpersonal, oral, and written communication skills
  • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)
  • Applicants must be authorized to work full-time in the United States

Nice To Haves

  • Experience with grant-funded student success initiatives
  • Bilingual (English/Spanish) proficiency
  • Experience with student information and case management systems

Responsibilities

  • Financial Wellness, Economic Mobility, and Resource Navigation
  • Program Coordination, Data Collection, and Outreach
  • Collaboration, Referral Coordination, and Continuous Improvement
  • Attendance and participation at convocation and commencement ceremonies
  • Service on assigned committees and task forces
  • Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.

Benefits

  • Generous leave policies
  • Multiple retirement plan options
  • Comprehensive health insurance choices
  • Supplemental benefits for retirement and family protection
  • Tuition reimbursement (if applicable)
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