Subway Sandwich Artist

Onvo•Jonestown, PA

About The Position

As a Subway Sandwich Artist at Onvo, you are one of the first points of contact for guests and play a key role in delivering an exceptional customer experience. The role suits a friendly, energetic, customer-focused person with strong communication skills who can thrive in a fast-paced environment. You will prepare fresh, made-to-order menu items, provide outstanding service, and maintain a clean, safe, and welcoming restaurant environment. The position may be full-time or part-time. Onvo offers flexible scheduling, competitive pay, paid training, growth and advancement opportunities, employee meal discounts, and benefits for eligible team members. Previous restaurant or customer service experience is a plus but is not required. Onvo is an equal opportunity employer and states that discrimination is not tolerated in its work environment or employment decisions.

Requirements

Friendly, outgoing personality with strong customer service skills.
Ability to work efficiently in a fast-paced environment.
Dependable attendance and a strong work ethic.
Strong communication and teamwork abilities.
Basic math skills and comfort handling cash transactions.
Ability to stand for extended periods.
Ability to lift up to 50 pounds.
Willingness to learn food preparation and safety procedures.
Flexible availability, including evenings, weekends, and holidays.

Nice To Haves

Previous restaurant or customer service experience.

Responsibilities

Greet guests in a friendly, welcoming, and professional manner.
Take customer orders accurately and efficiently.
Prepare sandwiches, wraps, salads, and other menu items according to Subway recipes and standards.
Recommend menu items and answer guest questions about products and promotions.
Provide a positive dining experience through exceptional customer service.
Handle guest concerns and complaints professionally, escalating issues when necessary.
Operate the point-of-sale (POS) system and accurately process cash, credit card, and mobile payment transactions.
Maintain food handling, food safety, and sanitation standards.
Restock ingredients, beverages, paper products, and supplies as needed.
Follow First In, First Out (FIFO) procedures when stocking and rotating products.
Monitor food quality and remove outdated or damaged products according to company procedures.
Keep food preparation areas, dining rooms, restrooms, and service counters clean and organized.
Assist with opening and closing duties as assigned.
Collaborate with team members to maintain efficient restaurant operations.
Follow company policies, procedures, and safety guidelines.