Substitute Tournant

New York, Hotel.Mandarin Oriental, NY
Onsite

About The Position

Mandarin Oriental New York is looking for a Substitute Tournant to join our Culinary team. This role is responsible for the day-to-day preparation of meals as dictated by the menu, guests, or management, while maintaining a clean environment and assisting in all areas to achieve guest satisfaction. The Mandarin Oriental Hotel Group is known for its luxurious hotels, resorts, and residences in prime global destinations, offering legendary service inspired by Asian heritage and cutting-edge luxury experiences. Mandarin Oriental, New York features elegant guestrooms and suites with stunning views, a Five-Star spa, a state-of-the-art fitness center, and premium meeting and event spaces.

Requirements

  • Ability to read, write, and communicate verbally in English.
  • Ability to follow directions and maintain good working relationships with supervisors and managers.
  • Ability to follow proper payroll and uniform procedures.
  • Ability to work standing for up to ten hours in a kitchen environment.
  • Ability to work closely with standard recipes and plate presentation.
  • Ability to work as a team.
  • Ability to work flexible hours as hotel business changes.
  • Ability to cook a wide variety of foods in all modern and classical cooking techniques.
  • Ability to work with cutlery in a proficient, safe and swift manner.
  • Ability to work flexible schedule.
  • High School Diploma or Equivalent.
  • Two year degree or Apprenticeship.
  • Up to Date Sanitation Classes.
  • Minimum of Two Years in the luxury Hotel Business.
  • Minimum of one year in fine dining food preparation.
  • Possess a good written and verbal command of the English Language.
  • Possess a pleasant and outgoing personality.
  • Working knowledge of kitchen equipment.
  • Basic knowledge of mathematics for recipes, and ordering.
  • Ability to dictate responsibility, pay attention to detail, handle multiple tasks and show a high level of patience.
  • Ability to work under high stress conditions.
  • Stand/Walk 8 – 12 hours a day.
  • Lift or Carry 0-20 pounds frequently.
  • Lift or Carry 21-50 pounds occasionally.
  • Lift or Carry 51-100 pounds occasionally.
  • Bend frequently.
  • Squat frequently.
  • Kneel occasionally.
  • Climb occasionally.
  • Reach above shoulders frequently.
  • Perform repetitive hand motions frequently.

Responsibilities

  • Delight guests and provide The Mandarin Experience by preparing and serving food as dictated by the menu, guests (internal or external) or management in a clean, safe, and timely manner.
  • Maintain a clean work area and a positive attitude, helping out wherever necessary to deliver a product that will exceed guest expectations.
  • Operate kitchen equipment safely and properly.
  • Utilize the computer system and read all orders.
  • Prepare and present all foods for meal service on a timely basis.
  • Respect and accommodate servers' requests regarding guest preferences and requests.
  • Handle all types of food and rotate it according to established procedure.
  • Work closely with standard recipes and plate presentation to maintain standards of quality in production and presentation.
  • Complete requisitions, obtain proper signatures, submit, pick up, transport, and store all items.
  • Work standing for up to ten hours in a kitchen environment.
  • Clean all work and storage areas.
  • Ensure a clean, neat, and organized work area.
  • Report and handle any accident immediately, no matter how minor.
  • Maintain a good working relationship with other employees, providing instruction and encouragement as needed.
  • Respond properly in any hotel emergency or safety situation.
  • Perform other tasks or projects as assigned by hotel management and staff.
  • Work as a team.
  • Work flexible hours as hotel business changes.
  • Cook a wide variety of foods using all modern and classical cooking techniques.
  • Work with cutlery in a proficient, safe, and swift manner.

Benefits

  • Learning & Development programs
  • Health benefits and wellness programs
  • Retirement plans
  • Competitive benefits package
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