Substation Automation Supervisor (Field Communications)

Eversource EnergyBerlin, CT
Onsite

About The Position

Provides leadership for all field aspects of Supervisory Control and Data Acquisition (SCADA) Remote Terminal Units (RTUs), Data Concentrators at substations, telemetering equipment, substation communication gateways and Human/Machine Interfaces (HMIs) for T&D assets across Eversource. Provides technical expertise and support to T&D Control Centers, Construction, Test & Maintenance groups, and all Engineering groups. Responsible for cyber security compliance and maintains conformance to all applicable standards for new and existing equipment installation and maintenance. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.

Requirements

  • Working knowledge of power system operations, information technology, SCADA, and state-of-the-art equipment monitoring technology.
  • Bachelor’s degree in electrical engineering, electrical technology, or similar discipline or equivalent experience
  • Minimum of five (5) to ten (10) years’ experience is required.
  • Must hold a valid motor vehicle drivers’ license

Nice To Haves

  • Experience in transmission and distribution systems is preferred.
  • Previous supervisory experience is preferred.

Responsibilities

  • Ensures the safe and prompt installation, maintenance, and technical support of critical SCADA hardware and various electronic systems, components, and devices.
  • Monitors key performance indicators, identifies trends, and takes appropriate actions within his/her jurisdiction.
  • Sets clear expectations and provides ongoing feedback to employees regarding their performance.
  • Effectively addresses performance issues.
  • Conducts comprehensive performance reviews (per applicable bargaining unit contract).
  • Responsible for the proper application of local union contracts and agreements.
  • Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
  • Directs safety awareness and compliance initiatives within the group, and monitors safety performance.
  • Champions efforts to achieve world-class excellence regarding safe work practices and procedures, and safety performance.
  • Demonstrates and role models a customer-first attitude.
  • Seeks to quickly resolve customer issues by collaborating with employees and other departments.
  • Fulfills storm duty assignments and participates in on-call rotation as required.

Benefits

  • Competitive total rewards program
  • Potential incentive
  • Salary is commensurate with your experience.
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