Substance Use Outpatient Counselor

Lutheran Social Services of Illinois • Elgin, IL

4d

About The Position

Lutheran Social Services of Illinois (LSSI), a not-for-profit social service agency with more than 70 program sites throughout Illinois, is hiring a full-time Counselor Case Manager for Substance Use Outpatient services. The position provides whole-person services to clients participating in substance use disorder (SUD) services, including individual sessions, case management assistance, and evidence-based group programming. Services may also include DUI services. The counselor collaborates with clients on assessments and treatment and helps them achieve their stated goals and objectives.

The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. The role includes meeting revenue productivity expectations, maintaining an assigned client caseload, following treatment and contract compliance requirements, reflecting the program’s clinical model, and completing documentation on time. The counselor works with a supervisor to develop clinical skills and follows ethical standards, including the NASW Code of Ethics. Professional conduct, integrity, and respectful treatment of clients, families, colleagues, and community partners are expected.

Requirements

• High school diploma or equivalent.
• Background check clearance.
• CADC certification or ability to obtain a CADC within 18 months of hire.
• Annual TB test.
• Demonstrated proficiency in Electronic Health Record documentation and review.
• Familiarity with accreditation and licensure standards.
• Ability to work successfully both independently and in a team environment.
• Ability to communicate clearly and comprehensibly, verbally and in writing.
• Excellent organization, presentation, and PC/computer skills, including experience with Microsoft Office (Outlook, Teams, Word, Excel, and PowerPoint) and related software.
• Valid driver's license in good standing in the state of residency.
• Access to reliable transportation.
• Valid Illinois statutory minimum liability insurance coverage for bodily injury and property damage.

Nice To Haves

• Associate, bachelor's, or master's degree in a social service field.
• LPC/LCPC or LSW/LCSW licensure.
• Experience establishing and maintaining collaborative community partnerships.
• Experience working with clients of all ages and with varying issues and symptoms.

Responsibilities

• Provide whole-person services to clients participating in substance use disorder services, including one-to-one sessions, case management assistance, and evidence-based group programming; services may also include DUI services.
• Collaborate with clients to complete assessments and treatment and support them in achieving their stated goals and objectives.
• Meet and exceed revenue productivity expectations.
• For outpatient services, carry an assigned client caseload to meet 60% productivity, or 25 hours per week.
• For Elgin Residential, maintain an average caseload of seven clients, with five hours split between individual sessions and counseling/case management, and contribute to 25 hours per week of group services.
• For Kenmore Residential, maintain an average caseload of five clients, with five hours split between individual sessions and counseling/case management, and contribute to 25 hours per week of group services.
• Understand and follow compliance requirements for treatment services and contracts.
• Understand and reflect the program's clinical model.
• Complete documentation within required timelines.
• Work with a supervisor to build clinical skills.
• Adhere to ethical treatment standards, including the NASW Code of Ethics.
• Demonstrate professional and positive behavior, act with integrity, and treat clients, families, LSSI workforce members, and collaborative organizations or individuals with dignity, respect, honesty, and fairness.

Benefits

• On-demand access to earned wages through Dayforce Wallet.
• Competitive salary based on relevant education, experience, and licensure.
• Opportunity for advancement.
• Overnight pay premium available.
• Comprehensive benefits package for full-time employees, including healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, a 403(b) plan, an Employee Assistance Program, and flexible hours.
• Paid training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED