Substance Use Navigator and Enhanced Care Coordinator
About The Position
The Substance Use Navigator and Enhanced Care Coordinator (SUN & ECC) at AMC works together with medical providers to integrate behavioral health and primary care for our patients. Provides culturally and linguistically competent services for our community on behalf of AMC. The SUN & ECC works with patients who have a range of emotional, behavioral health, and substance use issues. Supports patients who may be experiencing life transitions, depression, anxiety, or need support in reaching health goals. The SUN & ECC will provide same-day mental health “touches” or warm hand-offs to begin the process of engaging with patients to better support their health and wellness, as well as short-term counseling; group counseling; co-facilitating group medical visits with a PCP; care coordination; and case management services. The SUN & ECC will also work with the Medication Assisted Treatment (MAT) team and provide support and counseling for those identified as having an Opiate Use Disorder and other Substance Use Disorders. The SUN & ECC will also screen for the need for referral to more intensive substance abuse services as needed. The SUN & ECC supports whole-person, trauma-informed care coordination for patients with complex medical, behavioral health, substance use, and social needs, consistent with CalAIM Enhanced Care Management principles.
Requirements
- 3+ years of case management experience in a behavioral healthcare setting
- Experience working with Medication Assisted treatment (MAT) and other substance use disorders required
- Bachelor’s degree in behavioral health, social services, psychology, community health, or related field required
Nice To Haves
- FQHC or similar experience in a healthcare setting preferred
- Experience providing Warm Hand-Offs preferred
- Knowledge of CBT/DBT, motivational interviewing techniques, mindfulness and other stress reduction strategies, behavioral health approaches to harm reduction model
- Certified Drug and Alcohol Counselor preferred
- Experience using EPIC, an electronic medical record, preferred
- Master’s degree preferred
- Certification as a Drug and Alcohol Counselor preferred
- Licensure or registration in a behavioral health discipline preferred
Responsibilities
- Ability to work on a multidisciplinary team in a primary care setting
- Knowledge of the principles, procedures, methods, and techniques of behavioral health service provision, including: Legal and ethical issues, Involuntary hospitalization/ 5150 process, CPS & APS reporting requirements, Danger to self and Danger to Others reporting requirements, Crisis resolution skills, Brief and solution-focused therapy, Substance abuse disorder diagnosis and treatment
- Coordinate care for patients with complex medical, behavioral health, and social needs, ensuring timely access to appropriate services and resources.
- Advocate for patients to obtain and maintain access to essential services and supports, including housing, food assistance, transportation, benefits enrollment, and behavioral health resources.
- Provide same-day mental health “touches” or warm hand-offs to begin the process of engaging with patients to better support their health and wellness
- Provide short-term counseling
- Provide group counseling
- Co-facilitate group medical visits with a PCP
- Provide care coordination
- Provide case management services
- Work with the Medication Assisted Treatment (MAT) team
- Provide support and counseling for those identified as having an Opiate Use Disorder and other Substance Use Disorders
- Screen for the need for referral to more intensive substance abuse services as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
