Case Manager - Project Link

Hampton-Newport News Community Services Board • Hampton, VA

1d • Onsite

About The Position

Hampton-Newport News Community Services Board is seeking a Full-Time Substance Use Disorder (SUD) Case Manager for Project Link in Hampton, VA. This position is ideal for social workers, counselors, case managers, and other human services professionals interested in supporting women, children, and families affected by substance use and co-occurring disorders. In this role, you will connect individuals and families with treatment, resources, and support services that promote recovery, stability, and long-term success. We offer competitive pay, excellent benefits, professional growth opportunities, and a supportive team environment where your work makes a difference every day.

Requirements

• Strong relationship-building, communication, and organizational skills with the ability to engage and empower individuals and families working toward recovery and stability.
• Experience with case documentation and electronic record systems.
• Knowledge of treatment approaches, crisis intervention, advocacy, and community resources.
• Compassionate, adaptable, and able to effectively navigate complex situations while supporting individuals with diverse behavioral health and social service needs.
• Bachelor’s degree in Human Services (Social Work, Psychology, Sociology or Counseling)
• One (1) year experience providing case management services to individuals with substance use disorders or co-occurring mental health and substance use disorder
• Valid Virginia Driver's License.
• Must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

Responsibilities

• Conduct outreach, assess individual needs, and eligibility for services
• Develop treatment plans and monitor progress
• Provide case management, crisis intervention, and supportive counseling
• Coordinate behavioral health, medical, housing, and community services
• Connect individuals and families with resources and supports
• Advocate for individuals and collaborate with providers and community partners
• Complete documentation, case notes, and reports
• Participate in individual review meetings, discharge evaluations, and planning
• Conduct on-site drug screenings for individuals with substance use disorders

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• Competitive Salary
• Paid Time Off
• Employee Discounts
• The Virginia Retirement System

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level