Subrogation Specialist

BP&C•Chicago, IL

1d•Onsite

About The Position

Argo Group is seeking a highly capable Subrogation Specialist to join their US Claims team. This role is focused on adjudicating subrogation of auto and workers’ compensation claims, utilizing specialized knowledge to evaluate liability and pursue, negotiate, and resolve subrogation claims. The position requires a strong understanding of how an insurance company operates and impacts profitability, along with exceptional customer service skills. Candidates must be able to work 100% in-office during standard business hours in one of the designated company offices (Chicago, Albany, Los Angeles, Omaha, or Richmond). The role involves managing complex claims, negotiating settlements, coordinating legal and expert resources, and reporting on claims trends to senior management and underwriters. The company fosters a collaborative, innovative, and inclusive work environment with a flat organizational structure that encourages interaction with senior management and rewards creative ideas.

Requirements

Good business acumen (understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable).
Practical knowledge of adjudicating subrogation claims.
Exceptional customer service focus.
A minimum of two years of adjudicating auto or workers’ compensation claims.
Bachelor’s degree from an accredited university required. Four additional years of related claims experience beyond the minimum experience required above may be substituted in lieu of a degree.
Must work independently and demonstrate the ability to exercise sound judgment.
Excellent communication skills and the ability to build lasting relationships.
Excellent evaluation and analytical skills required.
Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
Ability to articulate the financial value of your work at multiple responsibility levels inside our clients’ business which may include CEO.
Ability to regularly exercise discretion and independent judgment with respect to matters of significance.
Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis.
A strong focus on execution in getting things done right.
Proven ability to consistently produce and deliver expected results to all stakeholders by: Finding a way to achieve success through adversity. Being solution (not problem) focused. Thinking with a global mindset first.
Successful traits (flexibility, ability to thrive in change, being resourceful on your own) necessary to work in a fast-paced environment that is evolving constantly.
Ability to develop and maintain productive relationships with business partners and organizational peers with a focus on timely and meaningful exchanges of information.
Exhibit natural and intellectual curiosity in order to consistently explore and consider all options and is not governed by conventional thinking.
Proficient in MS Office Suite and other business-related software.
Polished and professional written and verbal communication skills.
The ability to read and write English fluently is required.
Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.
Applicants must be legally authorized to work in the United States.
At this time, we are not able to sponsor or assume sponsorship of employment visas.

Nice To Haves

Experience with URS Reinsurance Accounting System a plus.

Responsibilities

Adjudicate subrogation auto and workers' compensation claims of higher technical complexity, with a direct impact on departmental results.
Negotiate settlements.
Manage subrogation claims in litigation.
Resolve issues that are generalized and typically not complex but require understanding of a broader set of issues.
Report to senior management and underwriters on claims trends and developments.
Act as a resource for claims adjusters by answering questions regarding subrogation matters.
Manage diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
Identify, assign, and coordinate the assignment and coordination of legal and expert resources to assist in case resolution.
Prepare reports for file documentation.
Apply creative solutions which result in the best financial outcome.
Have an appreciation and passion for strong claim management.