Subrogation Claims Specialist

DaviesFlorida, FL

About The Position

Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. We are on the lookout for an experienced and highly skilled Subrogation Claims Specialist to join our dynamic Subrogation Unit. This position plays a vital role in identifying and pursuing subrogation opportunities within workers’ compensation claims across Florida and other designated jurisdictions. The successful candidate will be responsible for conducting thorough investigations, evaluating potential third-party liability, documenting claim files with precision, and negotiating settlements in line with client directives. This role requires a self-motivated professional with exceptional analytical, communication, and organizational skills who can manage a high-volume workload independently, while collaborating closely with internal teams and external clients to maximize recovery opportunities.

Requirements

  • Minimum of 10 years of experience in the insurance industry, with at least 5 years focused on workers’ compensation subrogation
  • Proven experience handling Florida workers’ compensation claims: multi-state experience is a plus
  • Strong knowledge of subrogation processes, legal principles, and negotiation tactics
  • Demonstrated ability to analyze claim documentation, identify recovery potential, and drive timely resolution
  • Excellent verbal and written communication skills
  • Strong investigative, analytical, and problem-solving abilities
  • High level of attention to detail and accuracy in documentation
  • Proficiency in Microsoft Word and Excel
  • Strong organizational and time management skills to handle a high-volume caseload
  • Professional, consultative demeanor with the ability to build effective working relationships
  • Ability to work independently with minimal supervision, while collaborating as needed in a team-oriented environment

Nice To Haves

  • Bachelor’s degree from an accredited institution preferred
  • Experience working within a subrogation unit or recovery department preferred
  • Prior experience working directly with legal counsel and third-party administrators preferred

Responsibilities

  • Review and assess workers' compensation claim files to identify viable subrogation potential
  • Conduct detailed investigations to determine third-party liability through accident reports, witness statements, medical records, and other evidence
  • Maintain an active pending of approximately 200+ claim files, ensuring timely and accurate file documentation, diary maintenance, email and correspondence review, and task execution
  • Collaborate with clients to provide updates, recommendations, and recovery strategies in accordance with specific authority levels and settlement guidelines
  • Negotiate settlements with third parties, attorneys, and carriers, while protecting client interests and ensuring compliance with applicable laws and regulations
  • Work both independently and as part of a collaborative team to achieve recovery targets and meet organizational goals
  • Maintain proficiency with internal systems and tracking tools to manage case progress and reporting
  • Stay current on state-specific workers’ compensation and subrogation statutes, especially within Florida and any other assigned jurisdictions
  • Provide guidance and support to junior team members or contribute to cross-functional projects as needed
  • Support company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
  • Perform other duties as assigned

Benefits

  • Medical, dental, and vision plans to support your health and that of your family
  • A 401(k) plan with employer matching
  • Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
  • Paid holidays
  • Life insurance and short‑term and long‑term disability coverage
  • Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.
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