Subject Matter Expert III

Cherokee Federal•Washington, DC

17h•$150,000 - $182,295

About The Position

The Subject Matter Expert III provides operational analysis, program evaluation, and strategic advisory support to the Department of State's Office of the Chief of Protocol (S/CPR). This position supports the planning, assessment, and continuous improvement of protocol operations by analyzing organizational processes, evaluating program performance, developing executive-level reports and briefings, and recommending solutions that improve operational effectiveness. The Subject Matter Expert III serves as a trusted advisor to Government leadership by delivering data-driven insights that support informed decision-making and mission success.

Requirements

Demonstrated experience conducting operational analysis, process evaluations, and organizational performance assessments.
Experience collecting, analyzing, and interpreting complex operational data.
Experience preparing analytical reports, recommendations, and executive-level briefing materials.
Knowledge of process improvement methodologies, evaluation techniques, and analytical best practices.
Ability to identify operational challenges and recommend practical, data-driven solutions.
Strong analytical, organizational, and critical thinking skills.
Excellent written and verbal communication skills.
Ability to work independently while receiving general guidance from the Government Technical Monitor (GTM).
Proficiency with Microsoft Office Suite, including Excel and PowerPoint.
Must pass pre-employment qualifications required by the company.

Nice To Haves

Experience with analytical reporting tools and dashboard development is preferred.

Responsibilities

Collect, organize, and analyze operational data related to S/CPR programs, processes, and activities.
Evaluate operational procedures and workflows to identify efficiencies, risks, gaps, and opportunities for improvement.
Apply established modeling, assessment, and evaluation methodologies to measure operational effectiveness.
Develop analytical reports, dashboards, executive briefings, and other decision-support products.
Identify operational challenges and develop recommended solutions, alternatives, and implementation strategies.
Prepare reports outlining findings, prioritized recommendations, and potential courses of action.
Validate analytical models, methodologies, and evaluation results to ensure accuracy and reliability.
Support process improvement initiatives by documenting business requirements, assessing impacts, and recommending enhancements.
Conduct research and analysis related to protocol operations, administrative processes, resource utilization, and program performance.
Collaborate with S/CPR personnel, Department stakeholders, and mission partners to collect information and validate findings.
Support the development of executive-level briefings, decision papers, and analytical presentations.
Maintain awareness of S/CPR mission requirements and provide subject matter expertise to improve operational outcomes.
Perform other job-related duties as assigned by the Government Technical Monitor (GTM) or S/CPR leadership.