Sub-contractor (Windows & Doors)

Pella Mid-Atlantic•Rehoboth Beach, DE

3d•Onsite

About The Position

The Sub-contractor is responsible for removing existing windows and doors and installing new Pella windows and doors in residential applications. This role involves coordinating installation schedules, directing work processes at job sites, and ensuring adherence to Pella Corporation's installation guidelines and quality standards. The sub-contractor will also be responsible for customer communication, product demonstrations, site cleanup, and administrative tasks such as collecting customer balances and completing certificates of completion. Additionally, the role may involve conducting job site inspections of other installers and performing recovery work as needed. Maintaining company-provided tools and adhering to safety requirements are also key aspects of this position.

Requirements

Prior knowledge of general construction applications and terminology and/or window and door applications.
Communication skills
Respond clearly, concisely and promptly to questions/requests via phone or email
Write legibly and informatively; read and interpret written information; edit work for spelling and grammar
Ability to present information in one-on-one and small group situations
Pella Mid-Atlantic performs background checks and drug screens on all candidates.
We perform motor vehicle checks on all employees that drive for the company.

Responsibilities

Coordinate and verify installation schedules with Project Coordinator and/or Installation Supervisor for jobs assigned.
Directs work processes while at the job sites.
Identifies from work order form method of installation, work procedures, material(s), tool(s), and work aid requirements.
Installs windows and doors to walls/openings, according to the installation guidelines published by Pella Corporation and within the quality standards established by Pella Corporation.
Test the operations of each unit, demonstrates operation of products to the customer.
Ensures that the job site is clean and tidy after installation.
Communicates effectively with customers and serves as a reputable Pella Mid-Atlantic representative on all job sites.
Trains operating procedures for new windows and how to contact Pella Mid-Atlantic service if a future need should arise.
Ensures customer completes the Certificate of Completion and collects any outstanding customer balances.
Demonstrates a commitment to the highest quality of work.
Conducts job site inspections of sub-contracted installers as necessary to meet business needs.
Performs recovery work as required to meet the business needs.
Ensures that all product/material removed from the warehouse has been scanned by warehouse personnel and that warehouse personnel and/or project coordinator is alerted to any product/material returns.
Uses, maintains, and stores company provided tools appropriately.
Meets company safety requirements by keeping work area neat and clean, following safety precautions and wearing required safety apparel (i.e. shoes, safety glasses, fall protection, etc.), and reporting any safety issues to the manager.
Must have a valid driver’s license and be in compliance with company Fleet Safety Policy.