Stylist
About The Position
Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting. Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. Job Summary As a Stylist, you’re our key brand ambassador, embodying personal style and product passion. You’re responsible for delivering outstanding customer service that leads to genuine, loyal customer connections; working to drive the business and increase the profitability of your store. You’re as committed to helping customers find their authentic selves, as you are to delivering results and spreading a culture of product expertise across your entire team.
Requirements
- Are at least 18 years old.
- Have previous experience in one-to-one clienteling.
- Thrive in a results-driven environment.
- Passionately support our brand, customers, and teams.
- Stay up to date with current fashion trends and industry developments.
- Exhibit teamwork, flexibility, and courtesy while executing tasks.
- Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
- Have scheduling flexibility, including: nights, weekends and holidays.
- Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Responsibilities
- Excel in the incentive-based styling program by meeting the required sales per hour (SPH) and key performance indicator (KPI) goals.
- Be the brand ambassador & product expert, building incremental sales through wardrobing.
- Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.
- Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
- Deliver a best-in-class styling experience while embodying the service expectations outlined in our selling training.
- Know your store’s neighborhood; the events, artists, local influencers and style-makers.
- Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
- Stay informed about our competitors, current trends, and the interests of the local community.
- Share product feedback, insights, and ideas with the management team.
Benefits
- Competitive base pay and bonus programs
- Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
- Entertainment, travel, fitness, and mobile technology discounts
- 401(k) plan with company matching donations
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
