Free People Stylist

Urban Outfitters•Oak Brook, IL

5d•Onsite

About The Position

A Stylist contributes to driving sales through providing a genuine experience to each customer. The Stylist acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace. They initiate conversation, share advice and product knowledge to interact with the customer in every zone in a personalized, genuine way. They utilize technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective. The Stylist contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others. They collaborate with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses. They participate in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer. The Stylist maintains Free People’s visual and operational standards while keeping the focus on the customer. They support the shipment process to gain awareness of product including what’s new and what’s reship. They adhere to store’s safety standards, inventory accuracy, reduction of product loss, and uphold all company policy and procedures to support the profitability of the store.

Requirements

Love for the FP brand
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Responsibilities

Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
Maintains Free People’s visual and operational standards while keeping the focus on the customer
Supports the shipment process to gain awareness of product including what’s new and what’s reship
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store