Stylist in Training / Apprentice Stylist

Supercuts•Sugar Hill, GA

About The Position

The Stylist in Training is a temporary 90-day position intended to integrate an unlicensed future stylist into the salon workplace and help them learn the business. The role is responsible for delivering exceptional customer service and communicating effectively with management, customers, and co-workers. Duties include supporting business growth, observing stylists and managers, promoting and selling services and retail products, controlling expenses, assisting with salon operations, and completing other duties assigned by the manager. The Stylist in Training may be considered for promotion to a stylist position after obtaining the required license, but promotion is not guaranteed. The employee must apply and meet the stated licensing, job-duty, and Regis values criteria. This position requires graduating from an accredited cosmetology school and obtaining the necessary license or licenses within or before 90 days of hire.

Requirements

Graduate from an accredited cosmetology school and obtain the necessary license or licenses to perform salon services within or before 90 days of hire.
Ability to work in a dynamic salon environment.
Good time management skills, good judgment, and ability to multitask.
Well-developed interpersonal skills and ability to communicate professionally and courteously with customers, co-workers, and management.
Computer knowledge, including point-of-sale systems and data entry.
Ability to work a flexible schedule, including nights and weekends.
For consideration for promotion to stylist: possess a valid appropriate license in the applicable state of employment.
For consideration for promotion to stylist: ability to perform duties allowed by state license requirements, including cutting, styling, coloring, providing wax treatments, and washing and perming hair, with or without accommodation.
For consideration for promotion to stylist: demonstrate Regis values of honesty, accountability, integrity, and respect.
Basic reading, writing, and mathematical skills necessary to read and complete company forms and other documents.
Ability to communicate with customers about services offered and requested and their needs and wants.

Responsibilities

Market and grow the business by promoting and selling services and products, including recommending additional services or retail products.
Observe stylists and managers at work and ask relevant questions.
Provide exceptional customer service, including greeting and escorting clients, explaining services and pricing, estimating wait times, and handling general complaints or referring issues to the manager.
Coordinate promotional sales displays as directed by the company using ShopTalk.
Handle sales to walk-in retail customers.
Answer telephones promptly and professionally.
Manage and control expenses, follow salon schedules as directed by the Salon Manager, charge correctly for services and products, and safeguard company assets by following company policies.
Assist salon operations by stocking shelves, sweeping hair, and performing other assigned tasks.
Communicate professionally and courteously with management, customers, and co-workers.
Maintain salon safety by identifying and correcting conditions that affect safety.
Attend work consistently and on time, including mandatory staff meetings and training sessions.
Adhere to corporate policies, procedures, and work rules.
Handle point-of-sale transactions, including opening and closing the register.