Style Advisors, San Ramon

Equinox • San Ramon, CA

12d • Onsite

About The Position

We are looking for energetic, creative, and enthusiastic Style Advisors to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.

Requirements

• Minimum of 1 year in customer service or related experience
• High school diploma/GED required or equivalent work experience
• Enthusiastic, energetic and personable.
• Experience in a customer service business. Preferably retail.
• Excellent verbal and written communication skills.
• Ability to utilize new techniques and ideas.
• Hardworking and diligent.
• Possess honesty and personal integrity.
• Excellent time management, organizational, problem solving and follow-up skills.
• Computer literate.
• Must have a legal right to work in the United States.

Responsibilities

• Immediately greet all customers as they enter the Shop
• Provide courteous, attentive service throughout the Shop including at fitting room, on sales floor and at checkout
• Handle all returns/exchanges courteously and professionally
• Achieve monthly sales goals (individual and contribution to store monthly goal)
• Ask questions of each customer to help in determining their needs
• Suggest items to meet the customer’s needs
• Communicate information to the customer about the quality, style, fabric and fit of the merchandise
• Suggest additional items the customer may be interested in
• Thank every customer for visiting the shop regardless of why they came in (to purchase, make a return or just browsing)
• Successfully complete register and Style Advisors training.
• Keep the Shop neat, clean and organized at all times.
• Use proper phone etiquette and greeting at all times
• Follow up on all customer requests and return customer phone calls in a timely manner.
• Properly fold and size all merchandise.
• Keep window displays current with newest merchandise.
• Keep stock space clean and organized.
• Participate in all shop contests.
• Refer non-member customers to a Membership Advisor.
• Communicate effectively with Shop Manager on all customer service issues.
• Work effectively with all staff members.
• Other duties as assigned

Benefits

• Competitive salary
• Benefits
• Industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED