Study Coordinator

TEKsystems•Waltham, MA

6d•$20 - $22•Onsite

About The Position

Our client is a company that partners with Technology teams to conduct studies aimed at advancing scientific knowledge and research and development. They are currently recruiting participants for an in-person study on human communication, focusing on aspects of speech and hearing, such as articulation and timing. They are looking for study moderators to help administer the study. Study moderators serve as the primary on-site point person for managing the end-to-end participant experience, from check-in to setup and data collection. You will guide participants through study protocols, monitor session quality, and act as the first point of contact for any troubleshooting. This role requires attention to detail, interpersonal skills, and a professional demeanor to ensure a smooth, reliable data collection process for every session. Participation involves sitting at a computer and reading different words and sentences as they appear on screen. Each moderator will be responsible for managing multiple participants at time under the supervision of the Study Lead who will be on site and provide training and support.

Requirements

Strong interpersonal and communication skills; comfortable interacting with a wide range of people
Friendly, professional demeanor with a high level of emotional intelligence
Ability to stay organized and attentive to detail during live sessions
Basic comfort using technology (e.g., iPads, apps, note-taking tools)
Reliable and punctual with a strong sense of accountability

Nice To Haves

Recent college graduate or pursuing a degree in Psychology, Communications, Health Sciences, or a related field
Experience in customer service, hospitality, retail, or any people-facing role
Interest in healthcare, research, or emerging technology

Responsibilities

Manage the end-to-end participant experience, from check-in to setup and data collection.
Guide participants through study protocols.
Monitor session quality.
Act as the first point of contact for any troubleshooting.
Manage multiple participants at a time.