Study Abroad Coordinator

University of Central FloridaOrlando, FL
Onsite

About The Position

UCF Global at the University of Central Florida functions as the primary international hub for students, faculty, and staff. Through strong partnerships and innovation, UCF Global is committed to increasing international and local mobility and enhancing the university’s global competency. UCF Global aides in transforming the lives of the UCF and global community. The Study Abroad Coordinator reports to the Associate Director and is responsible for supporting provider partner and faculty-led study abroad programs, developing and implementing communications and outreach to students, and managing databases. The Coordinator will oversee application processing, student communication, faculty-led program development and execution, invoice negotiation, program assessment, and general financial aid resources and advising. The Coordinator will work effectively as a leader and member of a team, provide direction, delegate, and possess strong organizational skills.

Requirements

  • Bachelor's or Master's degree and 2+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
  • All applicants must be authorized to work for any U.S. employer.
  • Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Nice To Haves

  • Experience supporting study abroad, international education, faculty-led programs, student travel programs, or other experiential learning initiatives.
  • Demonstrated experience advising students and guiding them through application, participation, and program completion processes.
  • Experience developing and maintaining collaborative relationships with faculty, staff, external providers, host institutions, vendors, or international partners.
  • Experience coordinating program logistics, collecting proposals and pricing information, and managing multiple projects and deadlines simultaneously.
  • Experience developing, monitoring, or reconciling budgets, invoices, or other financial documentation related to programs or events.
  • Experience utilizing databases, application management systems, CRM platforms, or student information systems to maintain accurate records and track participant information.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams) and strong written, verbal, and customer service communication skills.
  • Strong organizational, project management, written communication, and customer service skills with the ability to manage multiple priorities and deadlines.

Responsibilities

  • Partner with UCF Faculty and Staff to create, develop, and grow study abroad opportunities.
  • Act as backup support for any faculty needs or questions from initial discussion to return from the program.
  • Correspond with providers, host universities, hotels, and tour operators to gather pricing and proposals.
  • Build and revise budgets and all program materials as needed.
  • Advise students both through walk-in appointments and through email correspondence.
  • Guide students from interest, application, decision, and confirmation of participation in study abroad programs.

Benefits

  • Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
  • Paid time off, including annual and sick time off and paid holidays
  • Retirement savings options
  • Employee discounts, including tickets to many Orlando attractions
  • Education assistance
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