Studio Team

Rostudios • New York, NY

7d • Onsite

About The Position

As a Studio Team member, you play a key role in bringing the mission of making the community fit and happy every day, every class, to life. You support daily studio operations, elevate the customer experience, and contribute to a positive, high-energy environment for both members and team. You add value by taking ownership of your responsibilities and leading by example.

Requirements

• A passion for sports, the Rostudios brand, and customer experience
• A team-oriented mindset with strong multitasking abilities
• Willingness to be hands-on and you value cleanliness, tidiness, and hygiene
• A proactive attitude with a creative mindset for improvements
• Flexibility to work within studio hours
• Strong English communication skills
• Availability for at least 2 shifts per week (one weekday, one weekend)

Responsibilities

• Be the first point of contact for our customers, creating a welcoming and positive experience
• Ensure our hospitality and service standards are consistently high
• Take responsibility for health, safety, and hygiene standards within the studio
• Support daily and monthly operations, including sales and administrative tasks
• Demonstrate leadership by supporting and giving feedback to team members
• Build strong relationships with customers and help grow the Rostudios community
• Ensuring classes start on time
• Assist in training and coaching new studio team members
• Proactively handle minor technical and maintenance issues, ensuring they are resolved quickly to maintain a seamless studio experience
• Maintain the unique Rostudios look, feel, and culture
• Handle studio cleaning and preparation, including: Exercise equipment (bikes, weights, shoes), Floors and mirrors, Common areas (front desk, lockers, retail, office, hallways), Bathrooms and changing rooms
• Attend quarterly meetings and group training, and stay informed on slack messages.
• Stay informed on all operational procedures, including handling maintenance issues
• Be flexible with scheduling, including shifts from 30 minutes before the first class of the day and 45 minutes after the last class of the day

Benefits

• A supportive team that inspires and motivates others
• A positive, energetic, and healthy work environment
• Ongoing training and development from your Studio Manager
• Team events
• Free Rostudios classes en discounts on ClassPass

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed