Studio Operations Coordinator

MedAmerica • Milwaukee, WI

7d • Onsite

About The Position

Join our team as a Studio Operations Coordinator at MOOV Health & Wellness, where we are focused on outpacing aging through a physician-guided, personalized approach to wellness. In this role, you will help run the studio, provide hands-on clinical support, and assist with operational and financial administration and reporting. If you’re passionate about wellness and want to make a meaningful impact on people’s lives, we’d love for you to join our team.

Requirements

• High school diploma or equivalent required.
• Five (5) years of experience as an operations/office coordinator or in a comparable studio operations role required.
• Relevant clinical training and experience sufficient to perform the clinical-support duties listed required.
• Current Medical Assistant or other relevant certification from an accredited institution unless otherwise specified by the individual State’s requirements that allow on-the-job training in lieu of certification required.
• Proof of BLS certification is required for on-the-job training in lieu of certification required.
• Knowledge of studio operations, clinical documentation, and compliance.
• Intermediate knowledge of EHR and practice-management systems.
• Skilled with Microsoft Office 365, particularly Excel and Teams.
• Strong organization, prioritization, and time-management skills with a productivity-driven demeanor.
• Knowledge of and ability to maintain accurate records and confidentiality (HIPAA / PHI).
• Solid verbal and written communication; professional demeanor; strong interpersonal and teamwork skills.
• Ability to follow facility and OSHA safety rules and procedures.

Nice To Haves

• Associate degree in a relevant field preferred.
• Experience in accounting, finance, or practice operations preferred.
• Experience as a coordinator in an outpatient studio or wellness setting preferred.
• Solid understanding of studio operations and office procedures preferred.

Responsibilities

• Provides administrative and operational support to the Studio Manager to keep the studio running efficiently.
• Performs general office duties, including monitoring inventory and ordering supplies to replenish stock.
• Works with outside vendors and service providers to maintain the upkeep and usability of the studio and its equipment.
• Schedules patients per protocol in the studio’s EHR system.
• Inspects charts from providers and staff to ensure proper documentation, including ancillaries, tests, and results.
• Conducts patient call-backs as requested by the provider to communicate results accurately.
• Responds to patient inquiries related to scheduling and studio services.
• Notifies the Studio Manager of issues and concerns in a timely manner.
• Follows standards and procedures to maintain a safe, secure, and healthy work environment. Notifies the Studio Manager of equipment malfunctions.
• Performs clinical procedures within scope and per protocol: phlebotomy / blood sampling, vitals, and injections, under the supervision required by state law.
• Performs and analyzes diagnostic testing (e.g., Resting Metabolic Rate, DEXA/body composition) to support MOOV longevity and wellness services.
• Prepares treatment rooms and equipment; ensures supplies are ready and consents are signed and verified before any procedure begins.
• Accurately labels and documents all injections and medication handling, per protocol and a valid provider order.
• Supports charting and documentation; uploads reports and images to the patient chart accurately and promptly.
• Assists the Studio Manager with account reconciliation, accounts payable, and purchasing support.
• Prepares and analyzes operational and financial performance data and reporting for the Studio Manager.
• Supports budget tracking and helps identify cost-containment and process-efficiency opportunities.
• Partners with the Studio Manager to identify and implement process and workflow improvements that increase efficiency and improve the patient experience.
• Participates in training, in-services, and staff meetings; supports the rollout of new studio processes and onboarding as needed.

Benefits

• Superior health plan options.
• Medical, dental, vision, HSA/FSA, life coverage, and more.
• 401(k) retirement savings plans.
• Generous paid time off.
• Voluntary benefits and family planning support.
• Professional and career development programs.
• Employee Assistance Program (EAP).
• Wellness program.
• Commuter benefits.
• Student loan refinancing discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED