Studio Manager

Stretch Zone • New York City, NY

5d • Onsite

About The Position

As a Studio Manager, you’ll oversee day-to-day operations, drive membership growth, and help members experience the benefits of practitioner-assisted stretching—all while leading and developing a high-performing team. We are opening this studio July 14th and are super excited!! About Stretch Zone Using patented equipment and proven protocols, Stretch Zone practitioners help members improve athletic performance, increase range of motion, reduce stiffness, and enhance overall reaction time. Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone® Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness. A career with Stretch Zone ® means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one’s expertise and to advance the industry.

Requirements

• Paid experience managing 1–2 team members
• Retail sales experience (cash handling, KPIs, P&L familiarity)
• A genuine passion for health, wellness, and helping others succeed

Nice To Haves

• Personal training certification in ACE, NASM, ACSM, NSCA or NSCE
• License in therapeutic massage or other accredited body work

Responsibilities

• Oversee day-to-day operations
• Drive membership growth
• Lead and develop a high-performing team
• Opening the studio and ensuring everything is clean, organized, and ready to welcome members
• Greeting members by name, checking them in, and making sure each person feels comfortable and cared for
• Coaching up to five Sales Associates
• Checking the schedule
• Answering phones
• Following up on missed appointments
• Supporting the team in meeting membership sales goals by demonstrating how to communicate the value of practitioner-assisted stretching
• Tracking performance metrics
• Reviewing KPIs
• Ensuring the studio is hitting daily and monthly goals
• Resolving member questions or concerns with professionalism and a personal touch
• Building a culture of excellence, accountability, and service

Benefits

• Free uniforms
• Training & development
• Bonus based on performance
• Competitive pay, including base + commission
• Clear career path to Regional Manager ($80,000+ potential)
• Regular performance reviews with base pay increase potential
• Paid time off and paid holidays
• Paid management and on-the-job training
• Free stretch sessions
• Quarterly team lunches and an annual holiday party
• Wellness stipends available based on location

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed