Studio Manager
Shutterfly•Holyoke, MA
•Onsite
About The Position
The Studio Manager manages and leads the operation and staff of a portrait studio in a host environment. As a Studio Manager, you will provide remarkable customer service throughout the photographic, sale, and delivery experience. You will also follow established operational processes for scheduling, hiring, training, selling, and photography, and manage performance and develop the skills of Team Members. You will be accountable for the studio’s ability to achieve results (sales average, customer satisfaction…)
Requirements
- Minimum 18 years of age
- High school diploma, GED, or equivalent
- Ability to work a varied schedule, including days, evenings, holidays, and weekends
- Strong communication and collaboration skills
- Ability to quickly develop rapport with children and adults
- Strong math and intermediate computer skills (e.g., navigation, data entry, and specifically Microsoft Excel)
Nice To Haves
- college degree preferred
- 2+ years previous supervisory, retail, sales, service, or photography experience preferred
Responsibilities
- Provide remarkable customer service throughout the photographic, sale, and delivery experience
- Follow established operational processes for scheduling, hiring, training, selling, and photography
- Manage performance and develop the skills of Team Members
- Accountable for the studio’s ability to achieve results (sales average, customer satisfaction…)
Benefits
- medical insurance
- dental insurance
- life insurance
- Paid photography and sales training
- Competitive pay and sales incentives
- Flexible schedules
- Host store and studio discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
