Studio Manager
icreatives•San Antonio, TX
•Onsite
About The Position
The Studio Manager will own the day-to-day operations and commercial performance of the studio. We need a hands-on, sales-driven leader who blends excellent customer service with team leadership, operational discipline, local marketing, event development, and revenue growth. This is not a back-office role. The manager must be highly visible on the studio floor, actively engaged with customers and staff, and focused on growing the business.
Requirements
- 3–5+ years of relevant experience, preferably in a management role
- Background in retail, hospitality, events, entertainment, experiential, lifestyle, or art studio environments
- Proven leadership and team-management skills
- Strong sales and business-development mindset
- Excellent interpersonal and customer-service skills
- Professional, energetic, outgoing, organized, and dependable
- Entrepreneurial attitude and ownership mentality
- Comfortable working with families, children, adults, corporate clients, schools, and community groups
- Proficient with POS systems, scheduling, inventory, cash controls, and basic financial reporting
Nice To Haves
- Bachelor's degree preferred in Business, Marketing, Hospitality, Communications, Art, Education, or related field
- Experience with social media, local marketing, events, and community outreach preferred
- Interest in art, ceramics, crafts, or creative experiences is a plus; training provided
Responsibilities
- Achieve monthly and annual sales goals
- Grow walk-in traffic, repeat visits, parties, private events, corporate events, and group bookings
- Deliver an exceptional customer experience
- Recruit, train, schedule, supervise, and motivate studio associates
- Oversee daily operations: opening/closing, cash handling, inventory, supplies, and vendor management
- Control labor and operating costs
- Execute social media, promotions, events, and local marketing initiatives
- Build relationships with schools, businesses, organizations, and community partners
- Maintain brand standards for safety, cleanliness, and studio operations
- Provide regular sales, operational, and performance reporting
Benefits
- Performance bonus based on sales and performance targets
- Benefits as required by applicable federal and state law
- Employer health-insurance contribution: 50% Years 1–2, 75% beginning Year 3
- Employee discounts, training, and professional-growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
