Studio Experience Team

Dance Connection•Town of Islip, NY

2d•Onsite

About The Position

Dance Connection is hiring dynamic, people-loving team members to join our Studio Experience Team for the Summer 2026 and 2026–2027 seasons. This isn't your typical front desk role — and it's not a passive one either. Our Studio Experience Team drives enrollment, retention, and revenue by creating exceptional experiences that make families want to stay, buy, and refer their friends. You'll be up, out, and actively engaging in the studio — welcoming parents, answering questions, and confidently guiding families toward the classes, programs, and products that are the right fit for them. Sales is a real part of this job, and we're proud of that. You'll follow up with leads, make outreach calls to prospective and current families, and look for opportunities to introduce dancers to everything Dance Connection has to offer — from the perfect class to the right pair of shoes to an upcoming event. If you can turn a conversation into a connection and a connection into a committed family, you'll thrive here. If you're energized by people, motivated by results, and love making others feel like they belong — we want you on our team.

Requirements

High school diploma or GED
Customer service, hospitality, sales, or retail experience preferred
Availability to work evenings and/or weekends
Ability to travel between our Islip and Bay Shore locations as needed
Ability to lift and carry up to 25–30 lbs
Ability to stand for extended periods and move throughout the studio during a shift
Ability to bend, reach, and perform light physical tasks as part of opening/closing duties

Nice To Haves

Appreciation for the performing arts and/or familiarity with dance is a plus
Spanish-speaking is a bonus, but not required

Responsibilities

Greet families with warmth and enthusiasm, helping them feel at home from the moment they walk in
Build authentic relationships with families and help them discover new ways to grow with us—like enrolling in another class, joining a camp, or grabbing the perfect recital gift
Confidently guide families through our offerings and make personalized recommendations
Place follow-up calls and emails to prospective and returning families, helping guide them through the enrollment process or invite them to upcoming opportunities
Make outreach calls to existing families to check in, promote relevant programs, or encourage action on upcoming deadlines
Execute daily opening and closing procedures, including vacuuming, tidying lobby and common areas, light bathroom wipe-downs, and ensuring the studio is clean, stocked, and guest-ready at all times
Manage the cash register, including opening and closing the drawer, processing transactions accurately, and proving out the register at the end of each shift
Work at both Islip and Bay Shore locations as needed to support daily operations and special events
Keep studio spaces clean, organized, and guest-ready
Use studio software to manage registrations, payments, and account updates
Support merchandise sales, events, and promotions
Jump in wherever needed to support our team and keep things running smoothly