Studio Experience Team Shift Leader

Studio Three • Miami, FL

1d • Onsite

About The Position

The Studio Experience Shift Leader is an energetic, outgoing, problem solving and organized individual with a passion for fitness and the Studio Three brand. This role is instrumental in providing an extraordinary experience for all guests by delivering consistent, exceptional customer service. This is the first smile you see walking in the door and the last face you see on the way out.

Requirements

• Must be able to stand for long durations of time.
• Must have a current CPR Certification
• Must be able to lift/carry a minimum of 30lbs.
• Must have a legal right to work in the United States.

Responsibilities

• Ensuring all members receive a high level of customer service throughout their visit.
• Working with studio management to complete all daily studio tasks and projects efficiently.
• Taking ownership of the club operations acting as manager on duty including opening, closing and staff management.
• Assist with training and coaching of new hires for all front and back of house team members.
• Possessing a high degree of knowledge of all products and services offered at Studios Three.
• Educating club members and guests on all Studio Three services and amenities available to them.
• Cultivating an inclusive and fun environment that strengthens the S3 Family and community.
• Ensuring all areas of the club including studios, locker rooms and common areas are clean and organized.
• Working within the company guidelines to ensure all departments are on brand and align with Studio Three’s aesthetic.
• Carrying out first timer & new member on-boarding processes.
• Partnering with the Studio Three instructors and providing support as needed to ensure a successful class check-in process.
• Maintaining a positive attitude and taking initiative.

Benefits

• Competitive salary
• Benefits
• Industry leading commission and growth opportunities
• Complimentary studio membership
• Perks, discounts and incentives with our retail, products and partnerships across all of our studios.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed