Studio Communications Specialist

Sony Pictures Imageworks•Vancouver, BC

3d•Hybrid

About The Position

Sony Pictures Imageworks is seeking a Studio Communications Specialist to establish a centralized, reliable source for studio communications, simplifying information access and fostering connection across their Vancouver, Los Angeles, and Montreal locations. This role focuses on building and managing a communication hub on Confluence, rather than a traditional comms department. The specialist will be responsible for content creation, organization, and ensuring content remains current and relevant with the help of content owners. The position involves collaboration with various departments and individuals across the studio, from artists and engineers to senior leadership. This role is ideal for someone early in their communications career who excels at writing, information organization, and is enthusiastic about contributing to a film studio environment.

Requirements

Exceptional writing skills with the ability to transform messy updates into clear, warm, and human content.
Proficiency in avoiding corporate jargon and maintaining a consistent, authentic voice.
Strong information organization skills, with experience in structuring content for easy retrieval.
Proven experience in building or significantly contributing to an intranet, wiki, or similar internal site.
2–4 years of experience in internal communications, content creation, or a related field such as HR.
Excellent interpersonal skills, with the ability to engage effectively with individuals at all levels, from senior artists to executive leadership.
Ability to earn trust and maintain relationships with production, creative, and leadership teams.
Strong time management, sequencing, and multitasking abilities.
Capacity to handle ambiguity and bring order to complex situations.
Curiosity and the ability to learn quickly and understand the workings of a film studio.
Genuine enthusiasm for working in the film industry.

Nice To Haves

Hands-on experience with Confluence.
Familiarity with creative, production, or studio environments.
A good eye for simple, visual page layout.

Responsibilities

Build the studio communications space on Confluence, including page structure, templates, navigation, and consistency standards.
Draft and edit studio content such as updates, a bi-weekly Studio Brief, and hub pages, maintaining a clear, warm, and human voice.
Support content owners in various areas (studio updates, technology, facilities, events, shows) by helping them publish and maintain their content, ensuring a consistent voice.
Manage the content calendar, determining the rhythm and sequencing of communications around studio events, holidays, and key moments across all three sites.
Conduct regular pulse checks, analyze data, and gather user feedback to propose adjustments and improvements to the communication hub.
Ensure the communication hub remains current, accurate, and trustworthy.
Consider the needs of all three sites, including the Montreal team, and address challenges related to languages and timezones.
Develop the studio's internal capacity to manage the communication hub independently over time, aiming for a self-sustaining system.