Student Worker- Enrollment Management

Mercer University•Atlanta, GA

46d

About The Position

Answering and transferring phone calls, Making follow up calls to inquiries and applicants Scanning documents and files Performing research for special projects Conducting campus tours and participating in special events if needed Compiling application packets and preparing mailings Data entry Daily online chat communication with inquires and applicants Running errands and performing other duties as assigned Ability to pay close attention to detail with a high degree of accuracy. Ability to perform routine, repetitive tasks accurately. Ability to learn quickly, general information regarding the graduate admissions process and graduate programs Effectively communicate admissions process to inquiries and applicants by phone and/or email. Excellent typing, proofreading and editing skills. Ability to maintain records and files for easy access and retrieval. Ability to exercise good judgment and discretion in handling confidential materials and matters. Excellent professional demeanor and strong customer service orientation Ability to work in a flexible way that allows for changes in assignments and priorities depending upon identified needs of the office. Ability to prioritize work and complete assignments accurately, either independently or as part of a team; working from own initiative and/or following direction, policies, or procedures. Working knowledge of Microsoft Suite

Requirements

Ability to pay close attention to detail with a high degree of accuracy.
Ability to perform routine, repetitive tasks accurately.
Ability to learn quickly, general information regarding the graduate admissions process and graduate programs
Effectively communicate admissions process to inquiries and applicants by phone and/or email.
Excellent typing, proofreading and editing skills.
Ability to maintain records and files for easy access and retrieval.
Ability to exercise good judgment and discretion in handling confidential materials and matters.
Excellent professional demeanor and strong customer service orientation
Ability to work in a flexible way that allows for changes in assignments and priorities depending upon identified needs of the office.
Ability to prioritize work and complete assignments accurately, either independently or as part of a team; working from own initiative and/or following direction, policies, or procedures.
Working knowledge of Microsoft Suite