Student Worker, Client Services

Chaminade University Of Honolulu • Honolulu, HI

7d • $0 - $16 • Onsite

About The Position

The Student Worker Client Assistant serves as first point of contact for the Chaminade community when they need technical assistance.

Requirements

• Currently enrolled student at Chaminade
• Strong communication and interpersonal skills
• Must be willing to learn about technology and to gain a broad knowledge of campus systems
• Proficiency in Microsoft Office Suite or related software
• Organized with meticulous attention to detail
• Ability to prioritize work and resources
• Ability to meet deadlines
• Attention to detail with a focus on thoroughness and quality
• High integrity and ethical standards
• Must be willing and able to work occasional nights and weekends and a varying schedule
• Observes all safety and health regulations and works in accordance with safe work procedures and policies of the University. Reports unsafe acts/conditions and injuries in a timely and proper manner
• The employee is expected to adhere to all University policies while employed.

Nice To Haves

• Student should maintain a current GPA of at least (2.5)
• An expressed willingness to respect and support the Catholic and Marianist identity of Chaminade University of Honolulu and to perform all duties in a manner consistent with Marianist educational values and mission of the University.
• Understanding of and respect for the University’s designation as an institution that serves students of Native Hawaiian and Pacific Island ancestry.

Responsibilities

• Acquire knowledge of services and department processes to respond to client inquiries and issues
• Provide assistance via various modes of communication
• Provide friendly and knowledgeable assistance in regarding the use of Chaminade resources
• Enter and/or review all calls, email, and walk-in service requests
• Coordinate with other student assistants and staff members to achieve smooth workflow
• Create reference documentation to maximize degree of self-help for Chaminade community
• Provide audio visual and technical support

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed