Student Worker - Admissions

Mid•Harrison Campus, MI
•Onsite

About The Position

Mid Michigan College seeks individuals who value collegiality and mutual respect; use data in decision making; are innovative; are service minded; are goal oriented; strive to continually improve themselves and their work processes; are willing to collaborate and seek to add value in every interaction. A student worker in the Admissions office should possess interpersonal skills as they will be greeting all students and guests as they arrive at Mid. Student workers will be tasked with directing students and guests to the appropriate department or assisting when able, routing incoming calls to the appropriate department, maintaining the schedule of advising appointments, providing campus tours, inputting and maintaining student data and forms, and assisting the departments of student services as needed.

Requirements

  • High school diploma and current Mid student is required.
  • Ability to communicate effectively, in verbal and written format, with various constituencies including students, faculty, administrators, and community members.
  • Ability to maintain confidentiality of student records and follow FERPA guidelines.

Nice To Haves

  • Experience working in a customer service environment is strongly preferred.
  • Experience working in an office setting is preferred.

Responsibilities

  • Operates the Mid Michigan College switchboard
  • Greets guests as they enter the college, and answers any questions they may have.
  • Assists Admissions staff with event planning and execution.
  • Provides student-led campus tours.
  • Supports the Admissions, Academic Advising, and other Student Service departments with office tasks.
  • Assists in communication efforts to prospective and applied students, including making outgoing calls related to Admissions efforts when needed.
  • Supports and serves as a role model for our mission, vision, strategic and service initiatives.
  • Adheres to the organization’s policies & procedures, and compliance guidelines.
  • Performs other duties as assigned.
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