Student Walk Home Attendant Team (SWHAT) - Dispatcher(s)

McMasters Student UnionHamilton, ON
Onsite

About The Position

The Student Walk Home Attendant Team (SWHAT) is a volunteer service within the McMaster Students Union that will walk or bus with users during the evening hours, 7 days a week. The SWHAT Dispatcher is responsible for providing prompt service to all requests for accompaniment and be responsible for all equipment on their shift.

Requirements

  • Knowledge of the fundamentals of SWHAT operations
  • Skills in verbal communication is required in dealing with requests
  • Organization and time management skills
  • Skills to work independently
  • Skills to motivate and manage others
  • Teamwork
  • Punctual
  • Participation in SWHAT Dispatcher training

Nice To Haves

  • Knowledge of Word, Excel, and email

Responsibilities

  • Designating Walkers to go on requested walks
  • Maintaining office while on shift
  • Exercising judgment in unexpected or emergency situations when on shift
  • Maintaining an appropriate and positive image of the MSU
  • Providing prompt service to all requests for accompaniment
  • Being responsible for all equipment on their shift
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