Student Travel Services Assistant

Brigham Young University – Hawaii•BYU–Hawaii, HI

1d•$16•Onsite

About The Position

Follows established policies and procedures to assist with university travel operations for students and employees. Performs clerical and customer service duties while applying basic problem-solving skills to support travel coordination and policy compliance. Provide training on travel and assist in booking university travels.

Requirements

Strong customer service and communication skills
Basic computer proficiency (email, data entry, spreadsheets)
Attention to detail and organizational skills
Ability to follow established procedures and maintain confidentiality
Reliable attendance and ability to adhere to scheduled work hours on time
Ability to work in a typical office environment
Website builder skills
Knowledge of CANVA, PowerPoint, and travel trends online
Fast learner capable of learning travel software – SABRE and DEEM
High School Diploma
Studying Business and Hospitality
Three months of general work experience is preferred.

Responsibilities

Answer phones, respond to emails, and greet visitors to assist with routine travel-related questions.
Support travel reservations including airfare, hotel accommodations, and car rentals under staff supervision.
Provide basic guidance on university travel policies and required documentation.
Perform data entry, maintain travel records, and ensure proper documentation and audit trails.
Process travel-related paperwork and assist with credit card reconciliation tasks as assigned.
File documents and maintain organized travel records.
Use office equipment such as computers, scanners, and copiers to complete daily tasks.
Maintain positive working relationships with travelers and service providers.
Maintain department website in coordination with Communications Department.
Provide training on how to create a Spend Authorization and completing an expense report.
Book reservations on SABRE and provide proposals and quotes.
Perform other duties as assigned.