About The Position

This position is for an AY2627 Student Tech Assistant in Classroom Technology, and requires work-study eligibility. The role involves the day-to-day operation of the Office of Classroom Technologies (OCT). Responsibilities include providing first-tier technical support and assistance to users of AV technology in classrooms via phone and in-person. Additionally, the assistant will be responsible for scoring Scantron exams and providing the resulting reports to faculty.

Requirements

  • Work-Study Required
  • Experience in customer service.

Nice To Haves

  • Computer and troubleshooting skills is a plus.

Responsibilities

  • Responsible for the day-to-day operation of the Office of Classroom Technologies (OCT).
  • Provide first tier tech support and assistance (phone and in-person) to users of AV technology within classrooms.
  • Score Scantron exams and provide Scantron reports to faculty.
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