Part-Time Student Support Specialist - School of International Affairs

Penn State University • University Park, IL

41d • Hybrid

About The Position

The School of International Affairs (SIA) is seeking a part-time Student Support Specialist. This role serves as the primary staff point of contact for student affairs cases and crises, including mental and other health concerns, emotional distress, financial hardship, accommodations, and related issues. The specialist will act as a liaison to units such as Student Care and Advocacy, Student Disability Resources, and Counseling and Psychological Services. Key responsibilities include managing Diversity, Equity, and Inclusion efforts, overseeing the SIA Peer Success Leader program, maintaining a weekly events bulletin, planning and promoting student events and activities, and advising the SIA Student Government Association. The position requires outstanding written and verbal communication skills, effective problem-solving abilities, and a professional and sensitive demeanor. Additional critical competencies include a commitment to diversity, strong organizational skills, attention to detail, the ability to manage multiple priorities, and the capacity to work both independently and as part of a team. This is a part-time role, approximately 20 hours per week, with a schedule to be determined with the supervisor. SIA is a highly interdisciplinary graduate program with a diverse student body.

Requirements

• Outstanding written and verbal communication skills
• Effective problem-solving skills
• Sensitivity and professionalism
• Demonstrated commitment to diversity
• Strong organizational skills
• Accuracy and attention to detail
• Ability to handle multiple priorities ranging from administrative tasks to student support meetings
• Ability to work effectively both as a team and individually
• Typically requires a master’s degree

Responsibilities

• Serve as the primary staff point of contact for all student affairs cases and crises including mental and other health concerns, emotional distress, financial hardship, accommodations, and other related concerns.
• Serve as the liaison to units such as Student Care and Advocacy, Student Disability Resources, Counseling and Psychological Services, and others as student needs arise.
• Be responsible for Diversity, Equity, and Inclusion efforts.
• Manage the SIA Peer Success Leader program.
• Maintain a weekly events bulletin.
• Plan and promote various student events and student affairs activities.
• Serve as the adviser to the SIA Student Government Association.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level