Student Support Specialist – Clinical Operations

Institute of Healthcare Professions LLC • Boynton Beach, FL

5d • Onsite

About The Position

Are you organized, detail-oriented, and passionate about supporting student success? The School of Nursing is seeking a Student Support Specialist – Clinical Operations to join our team. In this vital role, you will provide a variety of administrative, technical, and hands-on support to our current students. Your primary focus will be coordinating and scheduling student clinical assignments under the direction of the department manager and the Dean of Nursing, ensuring our future nurses are set up for success.

Requirements

• Minimum of 2 years of full-time administrative support experience (4 years preferred).
• High School Diploma or GED equivalent.
• Proficient in MS Office (Word, Excel, Outlook), Windows OS, electronic mail, and campus database systems (CampusCafe).
• Exceptional data entry, proofreading, and organizational skills with the ability to manage filing systems and coordinate tasks amidst frequent interruptions.
• Strong written and verbal communication skills; ability to convey information clearly, tactfully, and professionally to students, staff, and the public.
• A self-directed individual who takes initiative, exercises independent judgment, and maintains strict confidentiality of sensitive student information.
• Must be able to regularly lift/move up to 10 pounds, and occasionally up to 25 pounds.
• Requires close vision, distance vision, and the ability to adjust focus.

Responsibilities

• Schedule student clinical assignments and ensure all clinical schedules and student data are accurately recorded in the College tracking system (CampusCafe).
• Greet students and visitors, answer questions regarding clinical requirements outlined in the Student Handbook, and respond to phone calls, voicemails, and emails in a timely fashion.
• Maintain precise student files and office records in accordance with compliance expectations. Prepare documents, forms, minutes, reports, and statistical data for department leadership.
• Schedule appointments and meetings, manage correspondence, and perform general clerical duties (filing, shredding, photocopying).
• Establish and maintain cooperative, tactful working relationships across college departments, including Enrollment Services, Student Support, and Career Services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED