Student Support Marketing Assistant (FWS)

The New School•New York, NY

8d•Hybrid

About The Position

The Student Support and Advocacy Office works with students to help them navigate non-academic challenges, distressing experiences, and crisis situations. We listen to students' concerns and work with them to develop a support plan. Student Support is seeking a responsible, detail oriented individual to provide social media and marketing support for up to 10 hours per week. This individual should display a professional demeanor and the ability to multitask effectively. The applicant must possess strong organizational skills, punctuality, and an ability to work independently. A high level of technical computer literacy and a familiarity with Canva and Instagram is preferred. This position offers a flexible work schedule with a high expectation of reliability. This role is an opportunity to acquire hands-on experience in social media marketing, and build proficiency in content creation, analytics, and digital communication.

Requirements

Must have a Federal work study award
Currently enrolled student at The New School with at least one year of experience in managing a social media account
Experience with professional messaging and email communication
High level of technical computer literacy
Strong writing skills to communicate effectively with community
Professional demeanor and punctuality
Demonstrate ability to prioritize, problem-solve, manage diverse activities and meet deadlines
Excellent written and verbal communication skills

Nice To Haves

Adeptness with Canva and Instagram, and familiarity with Google Apps, including Google Drive, Docs, Forms, Sheets, etc.
Interest in a position that has the potential to extend across fall and spring semesters
Genuine enthusiasm for The New School and active interest in the school’s vision and culture, and campus events and activities
Experience with social media, print or web publications, or event promotion a plus
Pleasant demeanor and positive, can-do attitude
Familiar with issues specific to university students and an interest in health, wellness, and student advocacy

Responsibilities

Assist in creating and scheduling content for the Student Support and Advocacy Instagram account, as well as creating marketing materials for distribution around campus.
Research and create posts that promote both on and off-campus resources for our student followers who may need support.
Monitor and engage with followers, responding to messages and comments promptly.
Track and analyze social media metrics to measure the effectiveness of our posts.
Collaborate with the Student Support and Advocacy team to develop new strategies for increasing engagement and outreach.
Ensure all social media content aligns with the office’s mission and branding guidelines.
Stay updated with the latest social media trends and best practices.
Be available to attend SSA team meetings as needed to provide updates on marketing strategies and projects.
Provide additional support for marketing and outreach initiatives as needed.
Student Support Marketing Assistant will assist with the Student Support and Advocacy Office social media content and engagement as well as monitor and analyze social media metrics.