Student Success Advisor, Nash GRAD Program

Tennessee Board of Regents•Nashville, TN

6d•$46,355 - $57,945•Onsite

About The Position

This is a grant-funded position responsible for tracking and assisting students by providing holistic services from pre-enrollment to completion. The role involves connecting students to internal and external resources, wraparound services, and high-touch advising to support persistence and graduation. This position specifically works with Davidson County students in the Nash GRAD Program.

Requirements

Bachelor’s degree from an accredited institution
Two years’ experience working in a higher education setting with a varied student body delivering direct support/services to students
Ability to manage a caseload system of advising.
Strong initiative and the ability to work effectively both independently and in groups.
Ability to collect, analyze and interpret data.
Effective oral and written communication skills.
Ability to maintain confidentiality and appropriately handle sensitive information.
Strong organizational skills, including the ability to manage competing tasks and priorities while maintaining complete and accurate records.
Proficient Microsoft Office and database management skills.
Ability to collaborate with multiple stakeholders.
Ability to build effective working relationships at all levels across the organization.
Ability to work effectively with a wide range of constituencies in a varied community.

Nice To Haves

Master’s degree from an accredited institution
Bilingual fluency in English and Arabic or Spanish
Prior work experience at a community college
Prior academic advising or student success coaching experience

Responsibilities

Builds relationships with students to achieve their identified goals and objectives, helping them align goals to career pathways that lead to post-secondary credentials that hold value in the labor market.
Reviews student progress and tracks student use of academic support services to support post-secondary success.
Assists students in identifying potential roadblocks/barriers to success and connect them to appropriate assistance and resources that support academic success, persistence and graduation.
Strategizes with faculty, college staff and MNPS faculty to identify and resolve barriers to student success.
Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs.
Supports annual recruitment of new students.
Creates and conducts training sessions/workshops for students, faculty and staff that support student success both in and out of the classroom.
Assists with developing and implementing a variety of institutional retention activities.
Participates in new student orientation and first-year experience activities.
Utilizes an SIS student records system and be able to function within a computerized office environment.